Remote Part‑Time Customer Service & Purchasing Administrative Assistant – Entry‑Level Role at arenaflex

About arenaflex – A Leader in Home Décor and Lifestyle Retail

arenaflex is one of the world’s largest specialty retailers, offering a vibrant mix of home décor, crafts, and lifestyle products. With nearly 1,000 stores spanning 47 states and a robust online presence, arenaflex serves millions of customers each year. Our success is built on a passionate workforce of more than 43,000 employees who share a family‑first culture, a commitment to quality, and a drive to inspire creativity in every home.

As a forward‑thinking organization, arenaflex continuously invests in technology, sustainability, and employee development. Our expansive distribution network—over 10 million square feet of warehouse and fulfillment space—ensures that products move quickly from supplier to store shelf, and ultimately into the hands of our customers. Joining arenaflex means becoming part of a dynamic, collaborative team that values innovation, integrity, and community.

Position Overview

arenaflex is seeking enthusiastic, detail‑oriented individuals to fill the role of Remote Part‑Time Customer Service & Purchasing Administrative Assistant. This entry‑level position is designed for candidates who thrive in a fast‑paced environment, love solving problems, and enjoy supporting both internal teams and external vendors. The role offers a competitive hourly wage, flexible scheduling, and a clear pathway for career growth within our expansive organization.

Key Highlights

• Hourly Rate: Starting at $18.50 per hour
• Schedule: Monday‑through‑Friday, 8 am – 5 pm (remote)
• Employment Type: Part‑time, work‑from‑home
• Growth Potential: Opportunities to advance into full‑time purchasing, logistics, or customer experience roles

Core Responsibilities

As a Remote Purchasing Administrative Assistant, you will collaborate closely with arenaflex’s purchasing, merchandising, and customer service teams. Your daily duties will include:

• Accurately entering and processing purchase orders in the enterprise system.
• Communicating with domestic and international suppliers to confirm order details, lead times, and shipping schedules.
• Coordinating with internal departments—such as merchandising, inventory control, and finance—to resolve order discrepancies.
• Tracking inbound and outbound shipments, updating status in real‑time, and flagging any exceptions for immediate attention.
• Conducting quality checks on received merchandise, ensuring items match purchase specifications and packaging standards.
• Generating routine reports on order volume, supplier performance, and inventory turnover for senior management review.
• Providing logistical support for special projects, including seasonal product launches and promotional events.
• Maintaining organized electronic and paper filing systems in accordance with arenaflex’s documentation standards.
• Responding promptly to internal purchase requisitions, evaluating feasibility, and recommending alternatives when necessary.
• Performing additional administrative duties as assigned, such as data entry, spreadsheet maintenance, and email correspondence.

Essential Qualifications

To succeed in this role, candidates should demonstrate the following baseline qualifications:

• High school diploma or equivalent; associate degree or higher in business, supply chain, or a related field is preferred.
• Minimum of 2 years of relevant work experience in an administrative, purchasing, or customer service capacity, or a comparable combination of education and experience.
• Proficiency with Microsoft Office Suite—especially Excel, Word, and Outlook—including the ability to create formulas, pivot tables, and professional documents.
• Strong written and verbal communication skills, with the ability to convey information clearly and courteously to suppliers and internal stakeholders.
• Demonstrated aptitude for fast, accurate data entry (minimum 17 words per minute) and meticulous attention to detail.
• Basic mathematical competence—addition, subtraction, multiplication, division—and the ability to perform simple calculations related to pricing, discounts, and inventory counts.
• Comfort using standard office equipment such as multi‑line phones, scanners, and printers.
• Ability to work independently from a home office while adhering to arenaflex’s scheduled availability (8 am – 5 pm EST).

Preferred Skills & Competencies

While not mandatory, the following attributes will set candidates apart:

• Experience with enterprise resource planning (ERP) or purchasing software (e.g., SAP, Oracle, or similar platforms).
• Prior exposure to international trade documentation, customs regulations, or freight forwarding processes.
• Exceptional problem‑solving abilities—quickly identifying root causes and proposing actionable solutions.
• Demonstrated ability to thrive in a high‑volume, deadline‑driven environment while maintaining composure.
• Strong organizational skills, with a proven track record of managing multiple tasks simultaneously.
• Customer‑centric mindset—genuine desire to help both internal and external partners succeed.
• Self‑motivation and a proactive approach to learning new systems and procedures.

Compensation, Benefits & Perks

arenaflex values the contributions of every team member and offers a comprehensive benefits package designed to support health, financial security, and work‑life balance.

• Competitive Pay: Starting at $18.50 per hour, with performance‑based raises.
• Health Coverage: Medical, dental, and vision plans with employer contributions.
• Retirement Savings: 401(k) plan featuring company matching contributions.
• Paid Time Off: Flexible PTO (PPTO) to recharge and attend to personal matters.
• Holiday Pay: Additional compensation for recognized holidays.
• Employee Discount: Generous merchandise rebate on arenaflex products.
• Long‑Term Disability: Coverage for extended periods of inability to work.
• Life Insurance: Basic coverage at no cost to the employee.
• Wellness Programs: Access to on‑site clinics, pharmacy services, and employee assistance programs.
• Professional Development: Training resources, tuition reimbursement, and mentorship opportunities.

Career Growth & Learning Opportunities

arenaflex is committed to nurturing talent from within. As a Remote Purchasing Administrative Assistant, you will gain exposure to the full purchasing lifecycle, from vendor negotiation to inventory management. This foundation opens doors to advanced roles such as:

• Purchasing Analyst or Buyer – managing larger product categories and supplier relationships.
• Supply Chain Coordinator – overseeing logistics, distribution, and fulfillment operations.
• Customer Experience Specialist – focusing on service excellence across multiple channels.
• Operations Manager – leading cross‑functional teams in a fast‑growing retail environment.

arenaflex provides structured learning pathways, including e‑learning modules, on‑the‑job training, and access to industry conferences. Employees are encouraged to set career goals with their managers and pursue certifications that align with their aspirations.

Work Environment & Culture at arenaflex

Even though this position is remote, you will remain an integral part of arenaflex’s collaborative culture. Our core values—Family, Integrity, Creativity, and Service—guide every interaction. Remote team members enjoy:

• Regular virtual huddles and team‑building activities to foster connection.
• Access to a dedicated IT support line for home‑office equipment and software needs.
• Opportunities to participate in company‑wide initiatives, such as community service days and sustainability projects.
• A supportive leadership team that values feedback, encourages innovation, and celebrates achievements.

Application Process

If you are ready to launch a rewarding career with arenaflex, we invite you to submit your application today. Please ensure your résumé highlights relevant experience, proficiency with Microsoft Office, and any exposure to purchasing or supply‑chain functions.

We review applications on a rolling basis and will contact qualified candidates for a virtual interview. don’t miss the chance to become part of a thriving retail family that puts people first.

Take the Next Step

Click the button below to begin your journey with arenaflex. We look forward to meeting you!

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