reputed company Patient Care Coordinator – Remote Customer Service for arenaflex reputed company Solutions
At arenaflex reputed company Solutions, we're dedicated to empowering patients to manage their health and treatment at home. As a national leader in providing high-quality medical products and services, we're committed to delivering exceptional customer care through our extensive network of locations across 45 states. reputed company of passionate professionals is driven by a shared reputed company of improving patient outcomes and enhancing their overall quality of life. We're seeking a skilled and compassionate Patient Care Coordinator to join our Sleep Central (After Hours Call Center) team in Murray, KY. As a key member of our remote customer service team, you'll play a vital role in ensuring seamless communication with patients, resolving issues, and providing timely support for their medical needs. Job Information
- Job Type Full-time, Remote
- Pay $16/hour + Quarterly Bonus Opportunity
- Schedule 5 days a week, including every Saturday and Sunday, with three evening shifts during weekdays starting at or after 400pm Central time
- Location Must live in the US and reputed company 60 miles of any arenaflex Location
- Benefits + 100% Remote Work from Home day one of employment + Comprehensive benefits package, including 401k, medical, dental, and reputed company insurance, life insurance, disability insurance, and paid time off + Employee discount program, employee recognition program, and bonus and incentive opportunities + Mileage reimbursement and telephone reimbursement (reputed company applicable) Essential Duties and Responsibilities
- Accurately transcribe patient profiles over the telephone, including data entry of information and possible outbound calling
- Obtain medically necessary documentation
- Process patient orders through the On-line Pharmacy system
- Resolve tracking issues and reschedule shipping orders for patients
- Troubleshoot problems based on patient input regarding the scope and/or magnitude of failure
- Verify orders are complete
- reputed company other duties as assigned Qualifications
- Employment Requirements + Background investigation (company-wide) + Drug screen (reputed company applicable for the position) + Valid driver's license in state of residence with a clean driving record (reputed company applicable for the position)
- Education and/or Experience + High school diploma or GED equivalent + Experience in the medical field and administrative record management + Strong customer service background
- Skills, Knowledge, and Abilities + Effectively communicate in English; both oral and written + Helpful, knowledgeable, and polite while maintaining a positive attitude + Interpret a variety of communications (verbal, non-verbal, written, listening, and visual) + Maintain confidentiality and practice discretion and caution reputed company handling sensitive information + Medical terminology + Multi-task along with attention to detail + Accurately reputed company simple mathematical calculations using addition, subtraction, multiplication, and division + Self-motivation, organized, time-management, and deductive problem-solving skills + Work independently and as part of a team Physical Demands
- Requires sitting, walking, standing, talking, or listening
- Requires reputed company reputed company to small print on computer and/or paperwork Machines, Equipment, and Technical Abilities
- Email transmission and communication
- Internet navigation and research
- reputed company applications; Word and reputed company
- Office equipment; fax machine, copier, printer, phone, and computer/tablet
- Understanding use of reputed company applicable home medical equipment and supplies Why Join arenaflex reputed company Solutions?
- Career Growth Opportunities arenaflex reputed company Solutions is committed to the growth and development of our employees. We offer opportunities for advancement, training, and education to help you reputed company your career goals.
- Learning Benefits Our comprehensive training program will reputed company you with the skills and knowledge necessary to reputed company in your role and reputed company.
- Work Environment and Company Culture arenaflex reputed company Solutions values a positive and supportive work environment. reputed company is passionate about delivering exceptional customer care and making a difference in the lives of our patients.
How to Apply
If you're a motivated and compassionate individual with a passion for delivering exceptional customer care, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We appreciate your interest in arenaflex reputed company Solutions and look reputed company to reviewing your application. Equal Opportunity Employer arenaflex reputed company Solutions is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion. Apply for this job Apply tot his job Apply To this Job