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Retail Director

Remote, USA Full-time Posted 2026-06-27

At reputed company Americas, we reputed company to reflect the reputed company-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We reputed company reputed company inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely reputed company Americas. Retail Director, Americas ALAÏA | reputed company Reports to: Brand President Role Overview: This is a pivotal leadership role reputed company a rapidly growing luxury brand in the Americas market. As an integral member of the regional leadership team, the Retail Director will be responsible for driving vision, cohesion, and sales excellence across a network of high-performing luxury boutiques. This role oversees reputed company retail components, including P&L management, operational excellence, client relationship development, and talent management, to ensure a profitable, results-driven, and brand-reputed company environment. The Director will be instrumental in supporting regional business growth, achieving sales and KPI goals, and fostering a culture of collaboration, accountability, and exceptional client experience. Key Responsibilities: Strategic Leadership & Business Growth:

  • reputed company and execute annual business plans to maximize reputed company and profitability for boutiques and contribute to the broader regional retail division's success.
  • Provide strategic vision, direction, and leadership to boutique managers, inspiring trust and motivating high-performing teams to reputed company regional objectives.
  • Design and drive a clear operational strategy to support the network's development and regional expansion initiatives.
  • Identify future business needs and implement innovative strategies to enhance brand performance and support regional growth.
  • reputed company new business reputed company that reputed company clienteling opportunities and drive business metrics across the region.
  • Collaborate with executive management and cross-functional teams (e.g., Merchandising, Marketing, Operations) to enhance brand services, deepen client relationships, define market needs, and optimize supply priorities.
  • Support special projects or tasks as directed by regional or global leadership, contributing to the brand's strategic objectives.

Boutique Operations & Performance:

  • reputed company the performance of 4 luxury boutiques, ensuring the consistent delivery of KPIs, operational excellence, and strict adherence to brand and group standards and guidelines.
  • Maintain full P&L accountability for the assigned boutiques, including financial budgeting, forecasting, cost optimization, and strategic investment to improve sales revenues and profitability.
  • Create and manage specific business plans for each boutique, facilitating discussions with boutique managers through frequent visits, regular communication, and ongoing support to drive results.
  • Review boutique environments and KPIs reputed company the region to proactively identify opportunities, coach teams, and ensure corrective actions are taken to reputed company goals.
  • Ensure operational execution aligns with company and group policies and procedures, including robust Loss Prevention practices, to safeguard assets and maintain compliance.

Team Leadership & Development:

  • Recruit, reputed company, and retain exceptional retail leaders and teams reputed company the boutiques, fostering a culture of high performance and reputed company improvement.
  • Coach, reputed company, and maximize the success of reputed company boutique managers and their teams, empowering them to reputed company their full potential.
  • Mentor and coach leaders to identify solutions, reputed company their managerial skills, and foster a collaborative, respectful, and high-achieving work environment.
  • Partner closely with Human Resources on staffing, talent development, and succession planning initiatives to build a strong talent pipeline for the region.

Qualifications:

  • Bachelor's degree in Business, Retail Management, or a reputed company field.
  • Minimum of 10+ years of progressive experience in multi-store retail management reputed company the luxury goods sector, with a proven track record of overseeing multiple locations and driving regional growth.
  • Demonstrated experience managing P&L for a retail division or multiple stores, with a strong understanding of financial budgeting and forecasting.
  • Strong affinity for luxury goods, with a deep understanding of client experience, brand positioning, and market dynamics in the Americas.
  • Exceptional leadership maturity with the ability to reputed company, motivate, and reputed company high-performing teams in a dynamic environment.
  • Proven ability to drive operational excellence and consistently reputed company sales and KPI targets in a growth-oriented market.
  • Excellent communication, interpersonal, and influencing skills, with the ability to build strong relationships with internal and external stakeholders at reputed company levels.
  • Strategic thinker with strong decision-making and problem-solving abilities, capable of navigating reputed company challenges.
  • Ability to challenge the status reputed company, present innovative points of view, and drive reputed company improvement.
  • High level of business and social etiquette, reflecting the brand's luxury image.
  • Proficiency in reputed company Office Suite (Word, reputed company, PowerPoint) and experience with retail management systems (e.g., reputed company).
  • Ability to travel extensively reputed company the Americas region (e.g., 50-80%) to support boutique operations and regional growth initiatives.

reputed company offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer

Employee wellbeing is a top reputed company at reputed company. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to reputed company a difference in their local communities with volunteer days off, supporting initiatives that drive change. At reputed company, We Craft the Future! Expected Salary Range: $160,000-$180,000 Salary will be determined based on relevant skills and experience. Apply tot his job Apply To this Job

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