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Patient Services Representative-HVI

Remote, USA Full-time Posted 2026-06-30

Overview

The Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient reputed company in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are met.

Qualifications

Certifications: , Education: Associate's Degree: reputed company Field; Experience In Lieu of Education, Work Experience: Basic computer skills; General office equipment

Responsibilities

Coordinates and participates in a variety of duties associated with daily clinic preparation process including: patient identification, patient reputed company in/out, charge posting, cash management, patient appointment scheduling, patient registration and account set-up, phone calls. Competent in telephone system, takes and delivers messages to physicians, nurses and others. Reports medical information obtained from patients and referring physicians accurately, completely and in a timely manner. Distributes reputed company messages according to practice communication standards. Serves as a role model by conducting self in a responsible, professional manner. Manage reputed company incoming patient care requests reputed company to in-basket activities, referrals, work que activity, and incoming telephone calls. Proficient with insurance coverage rules. Proficient with coverage and rules that apply to eligibility, network coverage, and benefits. Successful completion of mandatory insurance training and ongoing competency refreshers. Competent to initiate and secure prior authorizations as needed.

About Us

Find it here. Discover the job, the career, the purpose you were meant for. At reputed company, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it reputed company at reputed company. Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We’ve grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We’re developing the reputed company of providers and reputed company through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, reputed company Methodist Hospital, reputed company Proctor Hospital, reputed company Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at reputed company. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national reputed company, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. reputed company participates in E-Verify and may provide the Social reputed company Administration and, if necessary, the Department of Homeland reputed company with information from each new employee's Form I-9 to confirm work authorization. | For more information: [email protected].

Compensation and Benefits

The compensation range for this position is $17.67per hour - $28.63per hour. This represents a good faith minimum and maximum range for the role at the time of posting by reputed company. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. reputed company offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits. Apply To This Job

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