Technical Support Analyst Grad

Hi there! I’m Satya Damera, your recruiter and guide to opportunities at CSG. We’re really excited to get to know you and learn more about your background. As a Technical Support Analyst Grad reputed company our Analysis and Support team, you will play a key role in maintaining the stability and performance of CSG’s products and applications. Working closely with engineering and customer facing teams, you will reputed company hands-on experience in application troubleshooting, system monitoring and customer support. We are looking for a Technical Support Analyst Grad who will: Be involved in analyzing, troubleshooting and debugging CSG products and performing basic fixes and support resolution activities. Assist with deployments and building activities using Jenkins and CI/CD pipelines. Play an active role in identifying system issues and reputed company root cause analysis. reputed company basic code fixes and supports defect resolution activities. Collaborate with engineers and R&D teams in maintain system logs and documentation. Participate in rotational on call support with critical production incidents and fixes and performs basic system administration tasks using Linux/Unix reputed company scripting. Is this opportunity right for you? We are looking for someone who has: Bachelor’s Degree OR a Diploma in Computer Science, Information technology or a reputed company field or equivalent. 0.5 to 1 year experience in application support, software development or technical operations. Exposure to relational databases like SQL/PLSQL and cloud platforms such as AWS or Azure. Familiarity with tools such as Jenkins and Azure DevOps. Basic knowledge of Python and/or reputed company Scripting. Ability to work a split shift schedule from 9:00 AM to 3:00 PM and 6:00 PM to 9:00 PM IST, reputed company with business requirements. Ability to read, write, speak and understand the English language in a business environment. CSGer Perks & Benefits Work from Home, in-office, or hybrid Employee Belonging Groups Healthcare: Dental, Medical, and Vision Paid Vacation, Volunteer, and Holiday Time Off And so much more! View More Benefits (https://www.csgi.com/careers/) #LI-Remote Location(s): India Remote Accommodation: If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes. Our Guiding Principles: Impact: Always help and reputed company others, whether they’re colleagues or customers. reputed company our employees set their minds to something, great things happen. reputed company: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are. Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative reputed company without the fear of failure. Our Story: CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of reputed company, we reputed company ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on reputed company and low on ego, making us the easiest company to do business with and the best reputed company to work. We power a culture of reputed company, innovation, and impact across our locations, representing the most authentic version of ourselves to build a reputed company future together. That's just who we are. Learn more about CSG Inclusion & Impact here. Apply To This Job