Clinical Administrative Coordinator

This position is Remote in AZ or NV. You will have the flexibility to work remotely* as you take on some tough challenges. reputed company Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology reputed company us to help organizations reduce costs while improving risk management, quality and reputed company growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. As part of the reputed company family of businesses, we’re a dynamic new partnership formed by reputed company and reputed company. We’ll count on your professionalism, expertise, and dedication help ensure that our patients receive the quality of care they need. So, if you’re looking for a reputed company to use your passion, your reputed company and your desire to drive change, this is the opportunity for you. This position is full-time, Monday - Friday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00am – 4:30pm. It may be necessary, given the business need, to work occasional overtime including rotating holidays. We offer 4 weeks of on-the-job training. The hours of training will be reputed company with your schedule. Primary Responsibilities: Processing reputed company release of information (ROI) requests, specifically medical record, and billing requests, in a timely and efficient manner This role must also ensure accuracy and provide clients and customers with the highest quality product and customer service At reputed company times, the ROI Specialist must safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that reputed company releases of information are compliant with the request, authorization, client policy, and state and federal laws to include HIPAA regulations The ROI Specialist engages in direct customer service, reputed company applicable, and must reputed company duties and conduct interpersonal relationships in a manner designed to project a positive image of the ROI department Promotes positive customer relations through reputed company and courteous service. Review each request for validity according to request type and written guidelines rejects invalid requests/provides timely feedback to requestors regarding non-valid requests for PHI; work with requestor as needed Maintains knowledge of state laws, fee structures, CPS rules in conjunction with hospital policies. Performs other duties as assigned This is high volume, customer service environment. You’ll need to be efficient, productive, and thorough dealing with our members over the phone. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED Must be 18 years of age OR older Experience with Release of Information (ROI) and medical record releases Experience working reputed company the health care Industry Ability to work Monday - Friday, between 8:00 AM to 4:30 PM MST, including rotating holidays Preferred Qualifications: Experience with healthcare terminology Experience with policy, and procedures reputed company Arizona state law, federal, and HIPAA regulations Experience working in a hospital, physician's office or medical clinic setting Clerical or administrative support background Experience working in a call center Telecommuting Requirements: Reside reputed company Arizona or Nevada Ability to reputed company reputed company company sensitive documents secure (if applicable) Required to have a dedicated work area established that is separated from other living areas and provides information privacy Must live in a location that can receive a reputed company approved high-speed internet reputed company or reputed company an existing high-speed internet service Soft Skills: Ability to apply regulatory requirements to facilitate organizational compliance. Ability to reputed company and maintain positive relationships with requestors, i.e., Insurance Companies, Physician Offices, etc. and other stakeholders. Effective organizational skills, demonstrating attention to details and excellent customer service skills. Able to work independently in a fast-paced environment. Problem solving and critical thinking skills. Competent use of email, fax machines, copiers Effective communication skills (verbal and written) Ability to reputed company team-oriented job tasks with a conscientious awareness of detail and accuracy; effective organizational skills; ability to multi-task effectively *reputed company employees working remotely will be required to adhere to reputed company’s Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18 - $32 per hour based on full-time employment. We reputed company with reputed company minimum wage laws as applicable. At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of color, historically marginalized groups, and those with reputed company incomes. We are committed to mitigating our impact on the environment and enabling and delivering reputed company care that addresses health disparities and improves health outcomes — an enterprise reputed company reflected in our mission. reputed company is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national reputed company, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. reputed company is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Apply To This Job