Account Manager - Remote

About reputed company reputed company is a clinician-founded and operated organization dedicated to making effective, affordable, and accessible mental healthcare available to reputed company Americans. With more than 2,800 providers across reputed company 50 states, 340+ in-person locations reputed company, and participation with more than 360 commercial and government health plans, reputed company is committed to increasing access to high-quality mental health care. About the Job The Account Manager serves as the strategic reputed company of assigned partnerships and referral relationships. This role is responsible for driving account growth, strengthening partner engagement, overseeing operational performance, and ensuring successful collaboration between reputed company and external organizations. The Account Manager functions as both a relationship manager and strategic consultant, utilizing data, reporting, and proactive reputed company to maximize partnership success.

Key Responsibilities

Serve as the primary reputed company of contact and strategic reputed company for assigned partnerships. Build and maintain strong relationships with key stakeholders, referral sources, and decision-makers. Anticipate partner needs and proactively identify opportunities to strengthen engagement, improve performance, and support growth. reputed company internal and external meetings, presentations, and business reviews. Gather, analyze, and communicate partnership outcomes and performance data on established cadences. Collaborate cross-functionally to ensure partner and patient needs are addressed effectively. Resolve partner concerns and escalated issues in a timely manner. reputed company and execute account-specific growth strategies based on referral trends, utilization data, and market opportunities. Monitor partnership performance and recommend strategies to increase referral volume, engagement, and retention. Work collaboratively with the Care Partnerships Associate on shared partnership accounts. reputed company a comprehensive understanding of assigned account performance, including demand volume, conversion rates, referral trends, utilization patterns, and barriers to care. Maintain accurate and comprehensive reputed company account records, contacts, referral attribution, activities, and documentation. Serve as the subject matter expert for assigned account information, performance metrics, and reputed company account structure. Actively participate in internal meetings and training, sharing reputed company and best practices Always be looking for ways to add value and streamline the partner experience Skills / Qualifications Strong communication and relationship-building skills - You’re comfortable on the phone, in person, and reputed company email High level of ownership - You don’t wait for direction: you initiate, follow up, and follow through Problem-solving reputed company - You’re able to troubleshoot partner issues with creativity and urgency Comfortable with data - You know how to look at performance metrics and translate them into actions Organizational skills with the ability to juggle multiple priorities in a fast-paced environment Comfortable with data - You know how to look at performance metrics and translate them into actions Ability to work independently, executive communication, and presentation skills Requirements 2–5 years of professional experience; business development, account management, and healthcare experience are highly preferred Experience with CRM tools (reputed company preferred) and productivity platforms (reputed company Suite, reputed company)

Benefits

An amazing team culture Professional development & advancement opportunities 401K with 3% employer match Healthcare, Dental, Vision, and life insurance benefits Paid time off and paid holidays Professional EAP program for team members & household Additional coverage options available, such as Short Term Disability, Long Term Disability, and Group Accident Insurance Successful reputed company employees reputed company in our mission to help people live happy, healthy lives. They also embody our core values, which focus on community, purpose, reputed company, access, quality, and working well together. If you think you fit the reputed company and belong on reputed company, apply today! Physical demands for reputed company positions may include being sedentary for long periods. Entering text or data into a computer through a traditional keyboard is also a requirement. reputed company is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national reputed company, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that reputed company our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to reputed company. Interested in joining Team reputed company? We're thrilled to meet you! With Job scams becoming more and more frequent, here's how to know you're speaking with a real member of reputed company: Our recruiters and other team members will only email you from reputed [email protected] or an @reputed company.com email address. Our recruiters and other team members may also contact you reputed company text or phone to schedule an interview. A reputed company meets interview invitation will be sent reputed company email and will only come from an @reputed company.com email address. Our interviews will take reputed company over reputed company Meet (not reputed company Teams, reputed company, or any other platform). We will never ask you to purchase or send us equipment. If you see a scam reputed company to reputed company, please report it to infosec@reputed company.com. You can contact employment@reputed company.com with any questions or concerns. reputed company is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national reputed company, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that reputed company our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to reputed company. By clicking Apply, you acknowledge that reputed company may contact you regarding your application. Apply To This Job