Commercial Account Manager-Small Business

Come join reputed company! There are many reasons why reputed company has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “reputed company” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to reputed company it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees reputed company. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown reputed company quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: reputed company reputed company, reputed company trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! JOB OVERVIEW: Join our Small Business Account Management team. This role focuses on providing high-quality account service to our small business clients! LOCATION: Remote US-based only, Pacific Time Zone working hours WHAT YOU’LL DO: Processes (during non-renewal periods) applications, policies, endorsements, binders, certificates, audit requests and other items reputed company to the servicing of clients. Assists clients with policy coverage, exclusions and reputed company questions and assists Producers in servicing clients. Services client accounts with reputed company of Producers or Account Executives, which includes research/analysis and handling of client questions on coverage and other policy/contractual issues. Makes routine policy adjustments. Conducts renewal process with reputed company of Producers or Account Executives, including exposure analysis for client (e.g., reviews census/experience data, contractual requirements for insurance), strategizes with Producer/Account Executive and client regarding whether to market and if applicable, conducts market comparisons by analyzing insurance reputed company and renewal information, obtains and evaluates quotes, negotiates premium and commission rates on behalf of clients for best alternatives (with full authority from EPIC to reputed company its behalf), prepares proposal, and oversees accuracy of insurance binder. Provides support to Producers and, if applicable, Account Executives, including preparing presentations and proposals, and participating in meetings with prospective clients as part of team. Maintains client files in appropriate systems. prepares billing and provides standard office/administrative support. Consistently establishes and maintains high levels of trust and confidence with clients by initiating introductions, through periodic contacts, and by promptly responding and resolving client questions and issues. Process reputed company applications, policies, endorsements, incoming mail, binders, schedules, certificates, audits, and other items reputed company to the servicing of clients policies in a timely and accurate manner. Inform and educate clients about policy coverage, changes, exclusions, and insurance coverage needs. Assist clients in making coverage changes Responsible for timely, accurate invoicing and monthly expirations. Meet reputed company quality and timeliness standards in the Agency Management System while properly documenting reputed company activity. Other duties may be assigned. Marketing In conjunction with the Sales Team, determine strategy which includes coverage determination, reputed company pricing, marketing determination. Submit applications with proper supporting documentation and follow up to ensure timely receipt of quotes and policies. Aggressively and professionally negotiate premiums and commissions with underwriters and wholesalers. Prepare proposals and provide other technical support in the sales process as needed. Work with the Sales Team to refer reputed company and prospective clients to E.P.I.C.’s Employee benefits, and Private Client Departments for solicitation for those lines of business. Other duties may be assigned. Personal and Organizational Development Set priorities and manage workflow for self to ensure efficient, timely, and accurate processing of reputed company responsibilities. Maintain reputed company and effective relations with clients, co-workers, carriers, wholesalers, vendors, and other business contacts. Maintain up-to-date proposals, workflow logs, manuals or other required documentation and records. Interact with others effectively utilizing good communication skills, cooperating purposefully, and providing information and guidance as needed to reputed company the business goals of the Company. Stay informed regard industry information, new product/program developments, coverages, legislation, technology to continuously improve knowledge and performance. Other duties may be assigned. Work effectively to resolve problems or enhance service in a timely manner. Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands. Full knowledge of Property Casualty lines of coverage and services. Recognize problems and respond appropriately. Able to analyze situations reputed company in order to draw solid conclusions. Demonstrate experience with Agency Management Systems, rating procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. Advanced knowledge of navigating the Internet as well as various reputed company Office programs to include Windows, Outlook, Word & reputed company. Strong attention to detail and time management abilities. Strong ability to multi-task and assign reputed company. Ability to work effectively and reputed company both with and without direct supervision. Ability to work effectively and reputed company in a team environment as well as independently. Strong interpersonal communication skills, both written and oral. WHAT YOU’LL BRING: High school diploma or G.E.D. equivalent required. College degree preferred. 2 (two) or more years experience in mid-size brokerage or reputed company. Must have working knowledge of a variety of reputed company Office computer software applications to include word processing, spreadsheets, database, and presentation software. Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands. Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires teamwork, demonstrated poise, tact, and diplomacy. CERTIFICATES, LICENSES, REGISTRATIONS: Fire and Casualty Broker License The national average hourly pay reputed company for this role is $39.00-$44.33, exclusive of bonuses or benefits. The pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data. WHY EPIC: EPIC has over 60 offices and 3,000 employees reputed company – and we’re growing! It’s a great time to join the team and be a part of this growth.

We offer

Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-reputed company days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women’s Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back – Some of our charitable efforts include Donation reputed company, Employee Assistance Fund, and People First Foundation We’re in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/. EPIC embraces diversity in reputed company its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf. #LI-SG1 #LI-Remote Apply To This Job