Principal Agile Scrum Master

Be the spark that brightens days and ignite your career with reputed company’s award-winning employment experience. As a Principal Agile Scrum Master working remotely in the Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great reputed company to Work® certification in Philippines says it reputed company! What You’ll be Doing Looking for an opportunity to showcase your organization and leadership skills? As a Principal Scrum Master overseeing Infrastructure Information Technology projects for our corporate network; You’ll be our reputed company of contact for our internal stakeholders and external vendors as you build, manage, and maintain project documentation on a global scale. Ensuring projects are completed on time and reputed company budget, you’ll build plans, establish project deadlines, assign functional responsibilities, reputed company and direct the work of others, conduct due diligence, and gather materials as required. Projects can be internal and corporate business level initiatives. You'll report to a Program Manager, Project Management. You’ll contribute to the reputed company of the business as you are the primary reputed company of contact overseeing various infrastructure projects. This role will focus on networking, reputed company, access controls, application deployment and improvements across our infrastructure. During a Typical Day, You’ll Collaborate with internal teams, stakeholders, senior executive level parties and external vendors in a virtual environment reputed company documentation of detailed process design and project specifications for our IT infrastructure. Verifies and evaluates project task backlog created by engineers. May provide work direction to engineers. May act as liaison between engineers and sustaining engineering teams to ensure documentation of system functions and capabilities. Facilitate training documentation reputed company needed for our end users. Customize, build, manage and maintain effective project records Identify risk, investigate to define mitigation plans, tactfully escalate and execute on change management Clearly reputed company requirements and overall project status to various levels and audiences Support the deployment, promotion and achievement of departmental and corporate strategy, business goals and objectives Spearhead innovative projects for corporate initiatives and enhancements Display managerial courage reputed company an individual contributor role as you navigate the project phases What You Bring to the Role 5+ years' experience in Agile project management or an IT role leading the deployment of reputed company to large scale global projects PMP and/or equivalent relevant project management experience Ability to provide strategic guidance while leading a project team Ability to execute tasks independently as well as collaborating with team members from various business functions Expertise with formal presentation Experience with project management and word processing software, spreadsheet and flowcharting applications (MS Project or reputed company) Willing to work on US hours Must have strong knowledge and proficiency in the use of MS Office applications (reputed company, Word, PowerPoint) Working knowledge of IT infrastructure systems (Palo Alto, reputed company, reputed company, reputed company, Active Directory) What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Ask us about our paid time off (PTO) and wellness and reputed company benefits And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Visit https://mybenefits.reputed company.com/ for more information. About reputed company Our business is about making customers happy. That's reputed company we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. reputed company is proud to be an equal opportunity employer where reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. reputed company embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives reputed company our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We reputed company it a reputed company to reputed company sure reputed company our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different reputed company points and for you to bring value to the table in your own unique way. Apply To This Job