[Remote] Senior Project Manager

Note: The job is a remote job and is open to candidates in USA. reputed company is a global community focused on building technologies for public safety. The Senior Project Manager will manage the deployment of RapidDeploy products, engaging with customers and coordinating internal teams to ensure successful project execution.

Responsibilities

• Personally manage implementation projects for customers, primarily large/reputed company strategic customer engagements
• Provide direct support to client stakeholders (across reputed company organizational levels) to coordinate implementation activities and ensure appropriate communication channels are in reputed company
• Proactively manage project scope and schedule, as well as manage risks/issues and reputed company mitigation strategies throughout project execution
• reputed company a deep understanding of RapidDeploy products to support customer deployment, training, and onboarding activities
• Configure RapidDeploy products to the customer’s needs, as needed
• Contribute to customer onboarding, training, acceptance testing, and change management activities, as needed
• Create documentation & presentations for both internal and external consumption
• Coordinate with Product Management to convey product feedback and feature requests and to support the evaluation of potential product features based on customer needs and lessons learned
• Contribute to RFP responses, SOW creation, and other sales activities, as needed
• Contribute to the vision and mission of RapidDeploy by helping where you can

Skills

• 7+ years in Project and/or Program Management
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position
• Experience managing Enterprise SaaS deployments preferred
• Experience serving the Public Safety industry, including managing software deployment projects for PSAPs preferred
• Knowledge of the Public Safety industry, including applicable technologies, market landscape, industry players, etc preferred
• Background in configuring and deploying public safety software preferred

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave

Company Overview