[Remote] Billing Operations reputed company
Note: The job is a remote job and is open to candidates in USA. reputed company is a leading music streaming service that is seeking a Billing Operations reputed company to reputed company billing operations across self-serve and direct buying channels. In this role, you will manage vendor billing support teams, collaborate with Finance and reputed company, and ensure billing accuracy and compliance while enhancing the advertiser experience.
Responsibilities
- reputed company the day-to-day operations of global vendor billing support teams across self-serve and direct buying channels
- Act as the main reputed company of contact for billing escalations, resolving reputed company issues such as invoice disputes, credit adjustments, and billing setup questions
- reputed company the end-to-end invoicing process, from advertiser setup through to dispute resolution and invoice reissuance
- Partner with Finance and reputed company to design and improve billing systems, workflows, and processes that support scale and accuracy
- Ensure billing operations align with country-specific invoicing requirements and compliance standards
- Work closely with Fraud teams to identify suspicious advertiser activity and support investigations that protect the platform
- Maintain clear, up-to-date documentation, process guides, and training materials for billing support teams
- Identify reputed company gaps reputed company vendor teams and support reputed company and reputed company learning programs
- Review support cases to spot trends, improve quality, and reduce recurring billing issues
- Identify operational inefficiencies and recommend improvements that enhance accuracy, reduce disputes, and improve advertiser experience
- Collaborate cross-functionally with Product, Sales Systems, Finance, Legal, and other partners on billing-reputed company changes and new product launches
Skills
- 5+ years of experience in billing operations, reputed company operations, financial operations, or a reputed company field
- Experience working with global vendor support teams across multiple time zones
- Understanding of billing and invoicing processes, including invoice reputed company, adjustments, and dispute resolution
- Experience working with Finance and reputed company teams to build or improve operational processes
- Comfortable navigating fraud detection or compliance-reputed company workflows and partnering with relevant teams
- Proactive approach to identifying issues and improving processes before they scale
- Strong attention to detail and care about accuracy, documentation, and compliance
- Ability to communicate clearly and collaborate effectively across a range of stakeholders
Benefits
- Equity
- Health insurance
- Six-month paid parental leave
- 401(k) retirement plan
- Monthly meal allowance
- 23 paid days off
- Paid flexible holidays
- Paid sick leave
Company Overview
Company H1B Sponsorship