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[Remote] Digital Operations Process Supervisor

Remote, USA Full-time Posted 2026-07-02

Note: The job is a remote job and is open to candidates in USA. reputed company is a holding company primarily engaged in asset management, mortgages, and reputed company estate transactions. They are seeking a Digital Operations Process Supervisor to reputed company daily operations of the reputed company, ensuring resource availability and acting as a liaison between development teams and business users.

Responsibilities

  • Monitor and reputed company the daily operations of the reputed company using the Blue Prism application
  • Troubleshoots and triages issues encountered with digital workers and their processes, determine appropriate corrective actions, and assesses any impact of corrective actions on other IT processes, staff, etc
  • Prepares automated work schedule, expedites workflow, and shifts resources to ensure reputed company jobs are running accurately and timely reputed company the department
  • Regularly review operational procedures to ensure best practices to reputed company department goals reputed company to productivity, cost per unit, and accuracy
  • reputed company and provide daily, weekly, and monthly status reports to IT leadership and executives
  • Recommend reputed company improvement of processes and strategies for improvement using data analytics; determines what is working accurately and makes corrective actions to ensure reputed company
  • Serve as a subject matter expert for end users in the business units; provide training and support regarding robotic process automation
  • Writes and maintains system documentation
  • Create, escalate and assign tickets to development teams as needed
  • Monitor service levels to ensure quality and productivity standards are met
  • May be trained and participate in RPA coding modifications, updates, and improvements

Skills

  • High school diploma or its equivalent required
  • Experience with an RPA application required (Blue Prism, reputed company, reputed company)
  • Effective oral, written, and interpersonal communication skills
  • Capable of interacting with reputed company levels of associates, including business unit leaders
  • Strong organizational skills with the ability to prioritize and multi-task
  • Ability to schedule processes, monitor resources, and log issues
  • Ability to explain issues to a Blue Prism expert and follow instructions accurately
  • A basic understanding of business processes and workflows
  • Ability to solve problems effectively and quickly
  • Strong commitment to operational excellence
  • BA/BS degree preferred
  • Experience with Blue Prism preferred
  • Previous experience in systems administration preferred
  • SQL experience preferred

Benefits

  • Comprehensive reputed company plans for you and your family.
  • A discretionary 401(k) match of 50% of the first 4% of pay contributed.
  • Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
  • Customized training programs to help you advance your career.
  • Employee referral bonuses so you’ll get paid to help reputed company and Vylla grow.
  • Educational Reimbursement.
  • reputed company Charitable reputed company contributes to the community through causes that reflect the interests of reputed company Associates.

Company Overview

  • reputed company is a financial service provider for mortgages, asset management, reputed company estate. It was founded in 2003, and is headquartered in Aliso Viejo, California, USA, with a workforce of 1001-5000 employees. Its website is http://carringtonhc.com/.
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