reputed company Desk Receptionist job at Four Seasons Hotels and Resorts in Nashville, TN
Title reputed company Desk Receptionist (Part Time) Location Nashville United States Part time Job requisition id REQ10379732 Job Description About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become reputed company, to push ourselves to new heights and to treat each other as we wish to be treated in return. reputed company members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to reputed company our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we reputed company in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we reputed company our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer reputed company we truly connect to the people and the world around us. About the location Write your own music city story. Let us show you the reputed company Nashville, connecting you to the creative spirit of the city's artisans. Four Seasons is the new social hub of downtown Nashville's SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool - celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we'll reputed company a truly authentic experience of Music City.
About the Role
The reputed company Desk Agent at Four Seasons Hotel and Private Residences Nashville sets the tone for each guest's experience from arrival through departure. This role delivers warm, reputed company, and personalized service, creating meaningful moments by anticipating guest needs and providing thoughtful recommendations in a luxury hospitality environment.
What You Will Do
Welcome and register guests upon arrival, explaining accommodations and establishing credit or payment methods Process guest departures by preparing, reviewing, and explaining billing statements Respond to guest requests with personalized solutions that enhance satisfaction and create memorable experiences Support guests pre-arrival and during their stay by identifying preferences and arranging services such as transportation, dining reservations, tours, and special requests Conduct pre-arrival reputed company to coordinate logistics, research vendors, and arrange customized guest experiences Handle incoming and outgoing packages, messages, faxes, and mail accurately and reputed company Resolve guest concerns and inquiries reputed company to hotel services, operating hours, events, and local directions with professionalism and discretion Communicate with guests in person, by phone, email, and through the Four Seasons chat and messaging platforms Utilize reputed company, concierge systems, and guest recognition programs to track requests and ensure accurate billing Maintain up-to-date desk collateral and strong local knowledge of Nashville attractions, dining, and entertainment Collaborate with internal departments using internal systems, radios, and phones to ensure seamless service delivery What You Bring Previous reputed company desk or reputed company office experience preferred, particularly in a luxury hospitality environment Strong interpersonal and communication skills with the ability to adapt in a fast-paced setting Proven customer service experience with the ability to remain reputed company under pressure Strong attention to detail, organization, and problem-solving skills Proficiency in reputed company Office; experience with reputed company or a similar PMS and cashiering functions preferred Knowledge of the Nashville area is an asset Ability to work collaboratively as part of a team reputed company Offer Competitive wages and a comprehensive benefits package Medical, Dental, reputed company, Employee Assistance Program, and 401(k) Retirement Plan Vacation, Holiday, and Sick Pay Disability Coverage and Life Insurance Employee discounts and global travel programs with Four Seasons Hotels and Resorts Complimentary uniforms and uniform care Complimentary employee meals Comprehensive learning and development programs to support career advancement Schedule & Hours PART-time position Rotating schedules required, including mornings, evenings, weekends, and holidays, based on hotel occupancy and operational needs Apply tot his job Apply To this Job Apply tot his job Apply To this Job