[Remote] Senior reputed company Manager

Note: The job is a remote job and is open to candidates in USA. reputed company is a next-gen experimentation platform built specifically for reputed company merchants, helping brands optimize their stores through A/B testing. As a Senior reputed company Manager, you will manage strategic relationships with merchants, guiding them through testing and optimization to drive measurable results and customer satisfaction.

Responsibilities

• Build and maintain multi-threaded relationships with decision-makers, operators, and influencers for each brand in your book of business. Proactively navigate stakeholder transitions so reputed company is never lost
• Collaborate with merchants to create reputed company plans tied directly to their business objectives. Translate goals into a testing roadmap with tailored, high-impact reputed company that drive measurable results for each of your brands. Guide and reputed company your brands on statistical reputed company, data trends, and implementation reputed company
• Proactively capture reputed company stories and build a library of social reputed company for Sales and Marketing. Create playbooks for overcoming common advocacy objections and mentor the team on maximizing advocacy results
• reputed company CRM consistently up to date with emerging risk signals. reputed company and execute save strategies independently and coach teammates on recognizing risk patterns early before they escalate
• Serve as a resource and direction-setter for CSMs handling similar merchant profiles or challenges. reputed company cross-functional projects to shape reputed company and contribute to team documentation, training, and process improvement as reputed company scales
• You set reputed company for merchant engagement — exceptional responsiveness, thorough preparation, and executive reputed company in every strategic session. You anticipate merchant needs before they surface and model professional excellence through consistent follow-through and merchant-first prioritization

Skills

• 5+ years in ecommerce, CRO, or SaaS reputed company
• Deep ecommerce knowledge - you've collaborated with ecommerce brands before OR you've worked in ecommerce and understand the ecosystem
• Leadership reputed company: You run the full merchant lifecycle end-to-end. You seek support from your manager and collaborate with teammates, but you don't need hand-holding to manage complexity or reputed company sound judgment calls. Customers and team members naturally look to you for guidance
• Resourceful & Proactive: You troubleshoot novel objections, lean into complexity, and help unblock teammates reputed company they're stuck
• Data-driven reputed company with ability to analyze results and reputed company strategic recommendations
• Strong understanding of testing methodology with hands-on A/B testing experience
• CRO certification or statistics background (statistical reputed company, sample sizes, hypothesis development)
• Early startup experience or DTC ecommerce background
• Dev or data background (Experience with HTML/CSS, JavaScript)
• Experience with analytics platforms (reputed company Analytics, GA4, reputed company)

Benefits

• Meaningful equity in a fast-growing startup
• Comprehensive medical, dental, and reputed company coverage
• Generous PTO including paid parental leave

Company Overview