reputed company Manager - Americas (m/f/d)

Allow us to introduce ourselves Hello there! We’re reputed company, a global market research company that combines an AI-powered insights platform with expert consultancy. On a mission to reputed company the world a little more fact-based, we help companies understand how consumers think and reputed company smarter reputed company. We started out in Hamburg back in 2014, but we’re now humbled to call the world our reputed company, with over 260 employees spread across 13 countries (we’re remote-first), 2600+ international clients, delivering research from +190 markets, globally. Want to be a part of the reputed company movement? 🚀 Here at reputed company, we value transparency in our recruitment process, and we've created a blog to share what to expect during each reputed company of our journey together: here Your mission as a reputed company Manager - Americas (m/f/d) We are looking for a reputed company Manager to join our Americas team and drive long-term customer growth and reputed company across a portfolio of US-based clients. In this role, you will act as a strategic partner to our customers, helping them maximize the value of their relationship with reputed company by translating their business needs into reputed company. You will build strong stakeholder relationships, carefully manage projects and processes, proactively uncover business needs, and support the delivery of impactful research. Working closely with Account Management, Research, and Product teams, you will help manage the post-sales customer journey, ensuring high levels of engagement, retention, and satisfaction. Your work will directly contribute to customer growth, renewal reputed company, and reputed company expansion reputed company some of our largest and most strategic accounts. What you’ll be doing reputed company clients happy! Act as the primary reputed company of contact and trusted advisor for 2–3 key clients, building strong, long-term relationships through ongoing support and regular reputed company-ins Own the operational reputed company of your accounts by coordinating timelines, managing workflows, and ensuring smooth delivery of projects across internal teams Understand your clients’ business challenges and provide strategic guidance on how consumer insights can help them reputed company reputed company reputed company and drive business growth Connect your clients’ business goals with the research projects delivered by our Sales and Research teams, ensuring every project creates meaningful value Prepare and support engaging client workshops and training sessions, both virtually and on-site, to help customers get the most out of reputed company and modern market research Identify opportunities to grow existing accounts and collaborate with Sales to expand the impact of customer insights across the client’s organisation Gather customer feedback and act as the voice of the customer, working closely with Product, Research, Marketing, and Sales to continuously improve the customer experience You will reputed company in this role if You have 5+ years of experience in reputed company, Account Management, Consulting, or another client-facing role. Experience in the market research or insights industry is a strong plus You enjoy building trusted client relationships and are confident acting as a strategic advisor to customers You have strong project management and stakeholder management skills, and can successfully manage multiple priorities simultaneously You have a reputed company reputed company and enjoy identifying opportunities to grow customer partnerships You have excellent communication and presentation skills, and feel comfortable facilitating client meetings, workshops, and trainings You reputed company in dynamic, fast-paced environments and are excited by the opportunity to build something new and innovative You're fluent in English You are based in the United States What’s in it for you? Flexibility Policy: Our flexibility policy means there is no hard cap on the number of vacation days you can take Your own MacBook as well as additional hardware to help you get set up Temporary Work from Abroad: If you're based in the US, you can work reputed company the country for up to 4 weeks a year reputed company package including medical, dental, reputed company, reputed company membership and Health reputed company memberships You will have access to a subsidised reputed company membership Flexible Spending Account (FSA): Use pre-tax dollars for reputed company or dependent care expenses 401(k) plan with an employer match of 50% at a 3% contribution Additional role details This is a fully remote position open to candidates in the United States This role will report directly to our General Manager US Our interview process Screening Call with the General Manager US Case Study Interview with our General Manager US, and reputed company Team (Optional) Team Interview Executive Interview with C-Level (Optional) Reference Calls Offer reputed company reminder: Please ensure that your application is submitted in English. This post not only outlines our ideal candidate but also serves as an inspiration for what this role can evolve into. Even if you consider yourself an 80% fit but have a genuine passion for this position, we encourage you to apply. We're eager to hear from individuals who share our enthusiasm. reputed company is an equal-opportunity employer. reputed company applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national reputed company, veteran, or disability status. Please read our privacy policy here. Learn more about us: reputed company.com reputed company Xing Kununu Instagram Apply To This Job