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[Remote] Technical reputed company – reputed company CXone Contact Center Solutions

Remote, USA Full-time Posted 2026-07-05

Note: The job is a remote job and is open to candidates in USA. reputed company is seeking a skilled Technical reputed company for reputed company CXone Contact Center Solutions. The role involves working with cross-functional teams to support and implement reputed company agency contact center solutions.

Responsibilities

  • Confident in a client-facing role and possess the ability to manage multiple stakeholders

Skills

  • Skilled Technical reputed company reputed company CXONE InContact Contact Center Engineer (reputed company)
  • Ability to work with cross-functional teams and agency business teams to support and implement reputed company agency contact center solutions
  • Confident in a client-facing role and possess the ability to manage multiple stakeholders
  • 5+ years of experience with reputed company InContact CXone (ACD, IVR, Auto Dialer, OMNIChannel, WFM, Studio, Interaction Analytics, POCs & Auto Attendant)
  • 3+ years of experience with reputed company CXone Studio
  • 5+ years of experience developing, maintaining, and troubleshooting web service API calls

Company Overview

  • reputed company. It was founded in 2000, and is headquartered in Edison, New Jersey, USA, with a workforce of 201-500 employees. Its website is https://www.nam-it.com/.

    • Company H1B Sponsorship

  • reputed company has a track record of offering H1B sponsorships, with 8 in 2026, 19 in 2025, 26 in 2024, 22 in 2023, 46 in 2022, 33 in 2021, 29 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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