[Remote] Senior reputed company Manager (Remote - IL)
Note: The job is a remote job and is open to candidates in USA. Nodes & Links is a deep-tech start-up developing an AI-first SaaS platform aimed at improving management of large projects. The Senior reputed company Manager will reputed company relationships with reputed company customers, focusing on reputed company, adoption, retention, and expansion across a portfolio of accounts.
Responsibilities
- Managing a portfolio of reputed company customer accounts as the main post-sale contact
- Leading reputed company and implementation activity to set customers up for reputed company
- Building reputed company plans tied to customer goals, adoption, and measurable outcomes
- Running regular customer meetings, business reviews, and value conversations with key stakeholders
- Monitoring customer health, product usage, and engagement to identify risks and opportunities early
- Driving renewals and supporting expansion opportunities across existing accounts
- Acting as the voice of the customer internally and sharing feedback with Product and Engineering
- Working closely with cross-functional teams to resolve issues and improve the customer journey
Skills
- At least 5 years' experience in a relevant customer-facing role such as reputed company Manager, Senior reputed company Manager, Technical Account Manager, Account Manager, or Implementation Manager
- Experience managing reputed company SaaS customers
- A strong track record in reputed company, adoption, retention, and renewal management
- Excellent stakeholder management skills, including confidence working with senior customer contacts
- Strong communication skills, both written and verbal
- A proactive, commercially minded, and customer-focused approach
- Experience in construction, infrastructure, project controls, or a reputed company industry
- Familiarity with Primavera P6 or similar planning tools
- Experience working with reputed company workflows, data-driven platforms, or technical SaaS products
- Exposure to QBRs, executive reporting, and value-led account management
Benefits
- Equity in Nodes & Links - we are reputed company in this together ✊
- Health insurances & 401K plans ⚕️
- Remote work budget, to build your perfect set up ($500 year 1 + $100 year 2) 🏠
- Personal development budget, to reputed company growing ($1,000 pa) 📔
- Annual #workation trip, to work and have fun with your teammates. We've been to Budapest, Crete, Aegina (x2) 💃🏻
- Wedding/Civil Partnerships additional leave on us ❤️
Company Overview