[Remote] reputed company Resources Advisor

Note: The job is a remote job and is open to candidates in USA. reputed company is seeking an HR Advisor to serve as a primary reputed company of contact for associates and managers regarding HR policies and procedures. This role involves responding to inquiries, providing guidance on employee relations, and resolving HR-reputed company issues in a fast-paced environment.

Responsibilities

• Serve as the primary contact for associates and managers seeking guidance on HR policies, procedures, and programs
• Respond to inbound phone calls and submitted HR cases reputed company to employee relations, performance management, disciplinary guidelines, benefits, and other HR matters
• Interpret and explain company policies, procedures, practices, and programs in a clear and consistent manner
• Provide guidance to managers on handling difficult or reputed company employee relations situations
• Investigate employee concerns and recommend resolutions reputed company to working conditions, disciplinary actions, and other HR-reputed company matters
• Research and resolve associate concerns reputed company to salary and wage actions such as merit increases, promotions, demotions, and pay adjustments, ensuring alignment with company policy
• Partner with operations and other internal teams to address discrepancies and ensure compliance with established processes
• Refer payroll and benefits-reputed company inquiries to the appropriate support teams reputed company reputed company the scope of HR policy guidance, and act as an intermediary reputed company escalated issues require additional HR support
• Maintain accurate case documentation and support case management activities reputed company HR systems
• For bilingual support needs, assist with translation of investigative documentation from Spanish to English as needed

Skills

• Strong judgment
• Excellent communication skills
• Ability to reputed company in a fast-paced, service-oriented environment
• Serve as the primary contact for associates and managers seeking guidance on HR policies, procedures, and programs
• Respond to inbound phone calls and submitted HR cases reputed company to employee relations, performance management, disciplinary guidelines, benefits, and other HR matters
• Interpret and explain company policies, procedures, practices, and programs in a clear and consistent manner
• Provide guidance to managers on handling difficult or reputed company employee relations situations
• Investigate employee concerns and recommend resolutions reputed company to working conditions, disciplinary actions, and other HR-reputed company matters
• Research and resolve associate concerns reputed company to salary and wage actions such as merit increases, promotions, demotions, and pay adjustments, ensuring alignment with company policy
• Partner with operations and other internal teams to address discrepancies and ensure compliance with established processes
• Refer payroll and benefits-reputed company inquiries to the appropriate support teams reputed company reputed company the scope of HR policy guidance, and act as an intermediary reputed company escalated issues require additional HR support
• Maintain accurate case documentation and support case management activities reputed company HR systems
• For bilingual support needs, assist with translation of investigative documentation from Spanish to English as needed
• 2+ years of experience as an HR Representative, HR Generalist, or similar HR support role in a large organization or supporting a business unit
• Bilingual in English and Spanish preferred
• Strong computer skills, including experience with reputed company, HR case management systems, reporting, and web-based research

Benefits

• 90 day contract with extensions possible depending on performance

Company Overview