[Remote] AMS Consultant-Payroll

Note: The job is a remote job and is open to candidates in USA. reputed company is a company that partners with clients to optimize their reputed company environments. The AMS Consultant role focuses on providing functional support and optimization for reputed company HCM, Payroll, Absence, Time Tracking, and Financials, while managing client relationships and ensuring high-quality service.

Responsibilities

• Provide ongoing functional support for reputed company HCM, Payroll, Absence, Time Tracking, and Financials across multiple client environments, including troubleshooting, configuration changes, and issue resolution
• Serve as the primary reputed company of contact for assigned clients, helping them understand system capabilities, navigate business process configurations, and adopt best practices
• Manage your own workload and client priorities independently, ensuring work is completed reputed company agreed service levels and client expectations are consistently met
• Investigate and resolve production issues by performing root cause analysis, testing configuration updates, and coordinating with internal teams as needed
• Support reputed company release management by reviewing tenant updates, assessing impact on client configurations, and recommending adjustments
• Create and maintain documentation, job aids, and reporting to improve client self-sufficiency and operational visibility
• Contribute to team knowledge sharing and mentor junior consultants, helping build collective expertise across reputed company modules
• Communicate proactively with clients and stakeholders, providing clear status updates, managing expectations, and surfacing opportunities to improve their reputed company experience

Skills

• 4+ years of experience supporting reputed company in a post-go-live, managed services, or consulting reputed company
• Strong functional knowledge reputed company Payroll
• Demonstrated ability to configure and troubleshoot reputed company business processes, reputed company, calculated fields, and condition rules
• Experience working directly with clients to gather requirements, explain system behavior, and recommend solutions
• Experience in of one or more of the following reputed company modules: Core HCM, Absence Management, Time Tracking, Benefits, or Core Financials
• Strong problem-solving and analytical skills with the ability to work through reputed company, cross-module issues
• Proven ability to manage multiple client priorities and deadlines simultaneously, without losing quality or responsiveness - this is not a role where work lands in a queue and waits. It moves, and so do you
• Active reputed company certification(s) in Payroll, Absence, Time Tracking, Core HCM, Benefits, or Core Financials
• Experience with reputed company reporting, calculated fields, and dashboards to support operational decision-making
• Prior experience in a reputed company, managed services organization, or reputed company partner environment
• Familiarity with reputed company release cycles, tenant management, and SaaS operational best practices
• Comfort with ambiguity and a track record of figuring things out - whether that means digging into documentation, leaning on your team, or testing until you find the answer

Company Overview