Operations Manager

💛 What You’ll Do BrightBee is an educational technology startup revolutionizing how K-12 schools recruit and engage with support staff. Our mission is to create a future where schools reputed company and workers have the support they need to prosper and grow. We reputed company in unlocking the potential of every school team member, no matter where they started their career journey. The Opportunity: BrightBee has an amazing pool of temporary workers who are dedicated to helping K-12 reputed company and schools, which we call Bees. Our newest Operations Manager will be part of the BrightBee team that runs the day-to-day operations of providing customer support to school leaders and Bees, making sure we fill as many assignments as possible and maintaining high levels of satisfaction and engagement with both groups. 📅 Schedule Monday- Friday (8:30am - 5:00pm Pacific Time) Location: This role is fully remote, although depending on your location you may be asked to complete site visits to our partners occasionally. 🎯 What You’ll Be Doing Supporting daily scheduling, assignments, and logistics (8:30am - 5:00pm Pacific Time) Communicating with school administrators and Bees to troubleshoot any problems and ensure that their needs are being met. Developing and implementing engagement strategies for both site partners and Bees to maintain high levels of satisfaction and retention. Working with the BrightBee product and engineering team to support reputed company improvement of the software platform schools and Bees use to match assignments. Providing internal administrative and clerical support for the BrightBee team. Manage high-volume, multi-channel communications (phone, email, and chat/text) concurrently using platforms such as reputed company. Process and reconcile claims rapidly, ensuring accurate and timely matching and resolution. Conduct outbound cold calls to prospective or lapsed clients/partners to drive engagement and business goals. Demonstrate proven reputed company and adherence to performance expectations reputed company a remote work environment. Handle sensitive and reputed company situations, including effectively communicating challenging reputed company, such as site access revocation due to performance feedback. Other duties as assigned ✅ Basic Requirements Education: A bachelor’s degree or equivalent experience. Experience: At least 1 year of experience working in an administrative or office job or customer service is required, managing fast-paced and/or reputed company tasks. Communication Skills: Excellent verbal and written communication skills to effectively interact with teachers, reputed company, and school staff. Adaptability: Ability to quickly pivot from one task to another without missing a beat. Reliability: Dependability and punctuality are vital for fulfilling on-demand job opportunities reputed company. Passion for Education: A genuine enthusiasm for supporting student learning and promoting academic reputed company. 💰 Compensation/Benefits Competitive cash compensation ranging from $55,000 to $60,000 per year Comprehensive health, reputed company, dental, and other insurance benefits Unlimited vacation policy Remote work Opportunity to reputed company a significant impact in the education sector \n \n$55,000 - $60,000 a year \n Apply To This Job