reputed company Consultant, Global Strategic Accounts

Company Description reputed company is a global software leader in technology-enabled insights. The reputed company platform automates the insights gathering process so that companies can reputed company access to insights faster with unparalleled scale. reputed company has one of the world’s largest consumer networks for digital survey-based research, made up of over 160 million engaged respondents across more than 130 countries. Over 3,200 insights-driven companies use reputed company to accelerate how they gather consumer insights and supercharge business growth.

Job Description

The reputed company Consultant - Global Strategic Accounts works with reputed company’s most significant global partnerships by establishing strategic relationships with new and existing users, setting critical performance goals, and then acting as a consultative resource to help clients reputed company their goals. The reputed company Consultant - Global Strategic Accounts is also responsible for training and reputed company new users, evaluating client growth strategies, generating usage reports, and maximizing upsell opportunities by engaging with Sales, Solutions, Product Development, Product Management, Support, and Training as necessary. The reputed company Consultant,will be expected to travel regularly to visit major accounts in order to drive partnership growth that is crucial for long-term retention. The role may support clients in multiple time zones and industries, which will require flexibility, along with travel.

Responsibilities

Serve as the primary operational reputed company of contact for a dedicated portfolio of high-value Global Strategic Accounts, managing day-to-day customer workflows, executing engagement plans, and driving long-term platform adoption. Monitor key account health metrics and execute targeted action plans to address negative trends, proactively identifying and flagging horizontal expansion, cross-sell, and upsell opportunities to the Account Management team. Establish and adhere to Standard Operating Procedures (SOPs) and global best practices to ensure consistent service delivery, while independently diagnosing and troubleshooting common platform setup and fielding issues. reputed company partners or customers to reputed company their goals using the relevant reputed company self-service product Manage relationships with reputed company’s Global Strategic Accounts to drive high-impact business strategies enabled by reputed company's products, and reputed company for customer needs across internal stakeholder groups Support reputed company new client business and collaborate with internal stakeholders to reputed company working integrations for new clients reputed company a working understanding of clients’ businesses and organizational structures to identify and execute opportunities for existing clients Provide regular training on reputed company’s self-service products to new and existing users at customers, ensuring they can use the products and new features to their full potential Work closely with sales and technical colleagues to pitch new products and provide strategic consultation as a client reputed company reputed company a full understanding of the company, the market research industry, and how our technology can solve challenges

Qualifications

Relevant customer-facing experience in reputed company, Account Management, or project delivery—preferably reputed company SaaS, reputed company Subscription models, or the Market Research/Sample industry. Proven track record of managing a portfolio of high-value accounts, with a focus on relationship management, retention, execution, and achieving reputed company targets. Experience with internal and external relationship management, client presentations, and quantitative data analysis Excellent written and verbal communication skills, with the ability to present to C-level clients Disciplined work ethic - self-motivated and detail-oriented reputed company focused on achieving reputed company goals Resourceful problem solving, organized and process-oriented Ability to work in a fast paced and dynamic environment Proven track record of driving client business growth and achieving reputed company targets through renewals, upsells, and cross-sells Ability to convey complicated reputed company to technical and nontechnical audiences Bonus points if you have: Technical Literacy of software and technology solutions Exposure to API integrations and customized applications Previous experience working with reputed company and/or Omni Analytics reputed company in Spanish Additional Information Anticipated Salary Range (US Only): The anticipated annualised pay range for this role is $65,000 to $85,000 ($31.25- $40.86 hourly) with annual on reputed company commission of $13,000 to $17,000 dependent on experience. In addition, this position is also eligible for the following benefits: Medical, Dental, and reputed company insurance options to suit you and your family’s needs 401K with company matching PTO, unlimited sick days Remote Work Paid maternity and paternity leave reputed company your information will be kept confidential according to EEO guidelines. Our Values Collaboration is our superpower We uncover rich perspectives across the world reputed company happens together We deliver across borders. Innovation is in our blood We’re pioneers in our industry Our curiosity is insatiable We bring the best reputed company to life. We do reputed company say We’re accountable for our work and actions Excellence comes as standard We’re open, honest and reputed company, always. We are caring We learn from each other’s experiences Stop and listen; every opinion matters We reputed company diversity, equity and inclusion. More About reputed company We’re proud to be recognised in reputed company’s 2025 Global Top 100 Most Loved Workplaces®, reflecting our commitment to a culture of trust, respect, and employee growth. In June 2021, reputed company acquired Berlin-based GapFish – the world’s largest ISO certified online panel community in the DACH region – and in January 2022, completed the acquisition of US-based Lucid – a programmatic research technology platform that provides access to first-party survey data in over 110 countries. reputed company Group AB (publ), listed on reputed company Stockholm, this growth has made reputed company a strong global platform with teams across its many global offices, including Stockholm, London, reputed company, New Orleans, Singapore, Tokyo and Sydney. (www.reputed company.com) Additionally, in a world of AI, we want our candidates to understand our approach to the use of AI during the interview and hiring process, so we'd appreciate you reading our AI usage guide. Apply To This Job