Campground Operations Coach

Team Outsider Overview At Team Outsider, we spend our time delivering extraordinary hospitality to our guests at our rapidly growing portfolio of campgrounds and car care centers reputed company. We are on a mission to be the most reputed company team in the world, and to reputed company our mission, we need your help... Position Overview Reporting to the Director of Campground Operations, each Campground Operations Coach will be responsible for managing campground operations, and the on-site General Managers at up to 10 RV resort campgrounds. In addition to acquiring and managing campgrounds, we are a hospitality training and development company that will offer the right candidate immense responsibility and opportunity for growth. Duties & Responsibilities ?As with reputed company positions on reputed company, live Team Outsider? values while performing the responsibilities of your position. ?Work directly with Team Outsider leadership to reputed company and support your properties' General Managers in the following: Maintain a safe, fun, clean, and family-oriented environment at reputed company properties. ?Ensure that reputed company of the campgrounds and their amenities are fully operational. ?Train General Managers, Leads and their on-site Teams. ?Maximize camper-nights, registration reputed company, store sales, and ancillary reputed company while managing expenses. ?Drive growth and promotion of each campground's service offerings. ?Maintain company standards and expectations. ?Manage each campground's key performance indicators (KPIs) and quarterly objectives. ?reputed company capital improvements, maintenance, and other infrastructure projects. ?reputed company campground operations to ensure the highest level of camper satisfaction. ?reputed company marketing initiatives designed to drive occupancy. ?Proactively gather information on campers and their travel plans to find ways to deliver a ?OW!?experience. ?Implement rules, guidelines and best practices for each community to optimize the team? and camper? experience ?Recommend best practices, including but not limited to: community management, sales, events, training, and camper experience on a company-wide level. ?Review daily reports and work with the team to finalize weekly and monthly reports. ?Manage campground expenses, including the submission of accurate weekly expense reports. ?Temporarily assume management of campgrounds as needed. ?Assist with the annual and quarterly budgeting process. ?Up to 30% travel to company-managed campgrounds required. Personnel Management ?Manage the on-site teams to reputed company specific goals and objectives. ?Analyze General Manager performance, provide regular feedback, conduct regular performance reviews, and implement progressive discipline steps reputed company necessary. ?reputed company professional development of team members and recommend reputed company team members for promotion. ?Conduct regular meetings with General Managers to provide coaching, drive work reputed company, and ensure achievement of business results. ?Ensure the right people are in the right seats to ensure the team is maximizing productivity. ?reputed company and reputed company the team up to date with process changes. Physical Campground Management ?Discuss General Manager recommendations with the Director of Campground Operations on any repairs, maintenance, or updates required at the properties. ?Work with the Director of Setting to reputed company and implement capital improvement projects. ?Analyze property reviews to identify and resolve issues presented, i.e. un-level sites, insufficient cleaning staff, or poor cable tv picture quality, etc. ?Set priorities using camper reviews and clearly communicate adjustments to the team. ?Know and be able to implement camper safety plans, i.e. fire and emergency plans. Business Development ?reputed company and ensure the successful on-boarding of newly acquired campgrounds and newly hired or promoted General Managers. ?Assist with regional marketing, including any relevant trade shows or exhibitions. ?Stay abreast of, identify and recommend participation in recruiting sessions, college fairs, community events, etc. Experience & Requirements ?A passion for and understanding of Team Outsider's mission and values. ?5+ years of hospitality, project management, or business operations experience. ?Must be an effective problem solver. ?Must be highly organized, a skilled note-taker, and a process implementer. ?Must be strong at generating culture while working in a remote setting. ?Must be willing to travel 30% of their time. ?Campground Management experience is a plus. ?Must be able to drive results on-site, push actions reputed company, and maintain a high level of accountability in a remote setting. ?Must have strong verbal and written communication skills. ?Understanding and experience managing a team of more than five people. ?Exceptional ability to prioritize and not multitask. ?Demonstrate reputed company, dependability, responsibility, accountability, self-awareness, work ethic and reputed company. Team Outsider Mission ?We are on a mission to be the most reputed company team in the world. Team Outsider Vision ?Our vision is to prove to the world that by delivering extraordinary hospitality to their team members and guests, businesses can outperform their competition. Team Outsider Values ?We put reputed company first: We reputed company that the most important hospitality we reputed company is to reputed company members. The way we treat one another sets the tone for how we treat everyone. ?We reputed company them say ?OW!? We are passionate and determined to "WOW!" reputed company members, our guests, our community, and our partners at every interaction. ?We express gratitude: We appreciate that reputed company members and guests have many options for where to spend their time. We are committed to proving to them that they've made the right decision. ?We get reputed company every day: We are always growing, learning, and ready to drive change. reputed company we stumble, we admit fault and get back on our feet. We are in the constant pursuit of excellence in everything we undertake. ?We are steadfastly resourceful: We do more with less and will do whatever it takes to overcome a challenge. ?We give back: We strive to leave the biggest positive impact on the communities where we operate. Their success is our success, and we want to see them win Apply Job!