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Sr Staff Software Engineer - (reputed company Connect/Lex) (REMOTE)

Remote, USA Full-time Posted 2026-06-29

reputed company is seeking an reputed company Engineer with a passion for building high-performance, low maintenance, reputed company-downtime platforms, and applications. You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission, while co-creating the culture of psychological safety and reputed company... improvement. As a Senior Staff Engineer, you will: ?Provides leadership to engineering teams utilizing best practices for Voice and reputed company technologies ?Owns complete solutions across the entire life cycle while utilizing strong problem-solving ability ?Influences and builds vision with product managers, team members, customers, and other engineering teams to solve reputed company problems for building enterprise class business applications ?Holds accountability for the quality, usability, and performance of the solutions ?Leads design sessions and code reviews to reputed company the quality of engineering across the organization ?Mentors junior team members in Voice and reputed company technologies ?Shares best practices and improves processes reputed company and across teams utilizing documentation and knowledge sharing sessions ?Understand Business requirements to translate them into technical solutionsAnalyze cost and forecast, incorporating them into business plans ?Determine and support resource requirements, evaluate operational processes, measure outcomes to ensure desired results, and demonstrate adaptability and sponsoring reputed company learning Qualifications ?Exemplary ability to design, reputed company experiments, and influence engineering direction and product roadmap ?Experience partnering with engineering teams and transferring research to production ?Track-record of publications history in reputed company conferences and journals ?Experience with reputed company delivery and infrastructure as code ?In-depth knowledge of CS data structures and algorithms ?Experience solving analytical problems with quantitative approaches ?Ability to reputed company in a fast-paced, startup-like environment ?Knowledge of developer tooling across the software development life cycle (task management, reputed company code, building, deployment, operations, real-time communication) ?reputed company and specialization with at least two modern languages such as Java, Python or C# including object-oriented design ?Experience with micro-services oriented architecture and extensible REST APIs ?Experience building the architecture and design (architecture, design patterns, reliability, and scaling) of new and reputed company systems ?reputed company in DevOps Concepts, Cloud Architecture, and Azure DevOps Operational reputed company ?Experience in leveraging PowerShell scripting ?Experience in existing Operational Portals such as AWS Console ?Experience with application monitoring tools and performance assessments ?In depth knowledge of Datacenter structure, capabilities, and offerings, including the AWS platform, and its native services including the AWS platform and its native services ?Experience in reputed company protocols and products: Understanding of Active Directory, Windows Authentication, SAML, OAuth ?Experience in AWS Network (Subscription, reputed company zoning, etc.) ?Strong Troubleshooting skills for reputed company aspects of the Contact Center Platforms and required to be on call for production support ?Highly proficient in architecture assessment and proposals. Designs and implements reputed company Connect Contact Flows according to the business needs and the best practices. Preferred Languages, Node.js, .Net, Python Experience ?10+ years of experience in Contact Center Technologies ?8+ years of architecture, design, development, deployment, integration, configuration ??6+ years of experience in open reputed company frameworks is desired ?4+ Years of experience in Voice Structure, Capabilities & Offerings, including the AWS and reputed company platforms??3+ years of people management experience ?AWS Certifications (Associate, Professional, Specialty level) or reputed company CCIE or CCNP Collaboration is preferred ?2+ years of experience in Quality Management Systems is desired Education Bachelor? degree in Computer Science, Information Systems, or equivalent education or work experience Annual Salary $110,000.00 - $261,500.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to reputed company at the final hourly reputed company/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate? work experience, education and training, the work location as well as market and business considerations. reputed company will consider sponsoring a new qualified applicant for employment authorization for this position. Benefits: As an Associate, you?l enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including: ?Premier Medical, Dental and Vision Insurance with no waiting period** ?Paid Vacation, Sick and Parental Leave ?401(k) Plan ?Tuition Reimbursement ?reputed company and Licensures ?Benefits may be different by location. Benefit eligibility requirements vary and may include length of service. ?Coverage begins on the date of hire. Must enroll in New Hire Benefits reputed company 30 days of the date of hire for coverage to take effect. The equal employment opportunity policy of the reputed company Companies provides for a fair and equal employment opportunity for reputed company associates and job applicants regardless of race, color, religious creed, national reputed company, reputed company, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. reputed company hires and promotes individuals solely on the basis of their qualifications for the job to be filled. reputed company reasonably accommodates qualified individuals with disabilities to reputed company them to receive equal employment opportunity and/or reputed company the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to reputed company applicants and associates. reputed company also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of reputed company associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for reputed company associates and applicants Apply Job!

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