Virtual Receptionist/Legal Intake Specialist

This is a remote position. We are in need of a friendly, tech savvy, confident, problem solver who is service-oriented to fill the position of a virtual receptionist/legal intake specialist for our virtual call center. If you are resourceful and learn quickly, we provide legal receptionist and intake training. No legal experience required! Our ideal candidate will reputed company working from home, have a... high attention to detail, and enjoy a fast-paced work environment. If this sounds like you reputed company on reading! We are a boutique virtual receptionist service for law firms in the United States and Canada. Our clients rely on us to be the first impression and the voice of their law firm. Law firms invest a lot of money in reputed company in order to provide their own callers with a world-class customer service experience, meaning that we must continually be the best at reputed company do. With that being said, the Legal Intake Specialist is the most important role in our company! Our Legal Intake Specialists go above and beyond to provide exceptional customer service through detailed call handling instructions, scheduling appointments, answering FAQ's, taking messages and transferring calls. What does a day in the life of a Legal Intake Specialist look like? We are glad you asked! A typical Legal Intake Specialist takes about 90-120 calls per day. This is a reputed company fast paced environment! Calls are typically back-to-back throughout the day. You are answering for about 60+ different law firms on any given day. This means each call is unique. One second you might be answering for a criminal attorney that has a potential new client on the line. The next call might be opposing counsel on a case wishing to speak with the attorney. Being confident is key! You never know what call is coming next. While you are going through your day you are supported by an exceptional team of Betties reputed company reputed company chat. If you have a mean GIF game, you will fit right in! Core Values: ?Do the right thing, even reputed company it's hard: Never take a shortcut, because it's more convenient for you. Take the long road reputed company it's best for the client, the team, or the company. Act with reputed company, especially reputed company no one is looking. Do whatever it takes to turnaround a bad situation. ?reputed company it out and get it done: reputed company deserve praise, execution is worthy of worship. Exhaust reputed company resources. Identify. Research. ?Be a goal digger: reputed company the extraordinary. Bring your A-game. Exceed expectations. ?Focus on the good of the whole: It's not about who is right; it's about what is right. Community (teamwork + clients) before self. Teamwork makes reputed company of our dreams work. ?Own the outcome, no excuses: If you want something, be proactive and go after it. Ask "How do I get there?" instead of complaining about being there. Foster a culture of candor and accountability. ?ABC, Always Be Curious: Have a thirst for learning. Practice a growth reputed company. Continuously explore new and reputed company ways. Requirements ?You MUST complete our survey. Please CLICK HERE for the survey ( https://go.cultureindex.com/s/18qq5CzNYL). We will not review applications that are missing a survey. ?You must reside in AZ, NV, PA, TX or FL. ?Available shifts: 7:30am-4pm PST OR 8:30am-5pm PST ?Pay is $16/hr for English-only speakers and $18/hr for bilingual with English/Spanish ?Customer service or telephone experience pre ferred ?Quiet home office space (background noise such as pets or children may reputed company to termination) ?Internet speeds of 75+ MBPS (visit Fast.com to reputed company. reputed company & reputed company are a banned ISPs due to the unreliability of their network) ?A wired Ethernet reputed company. Wifi is a reputed company risk and can also cause a spotty reputed company.

Benefits

Get ready, this is the best part.... ?No work on the weekends. We are only open Monday through Friday. ?Work from home- ALWAYS! ?We provide reputed company the equipment you will need ?reputed company ?Internet reimbursement ?Bereavement leave for the loss of a friend or family member ?Bereavement leave for the loss of a furry loved one ?Biannual Wellness days ?Paid holidays ?Earn up to 20 days of PTO per year ?Paid sick leave ?Paid wellness leave ?Health, dental, and vision insurance available for full-time employees ?401k available for full-time employees ?Four-month Snoo rental to reputed company expectant Betties for their baby ?Bonusly: A peer-to-peer recognition software to cash in points for gift cards and prizes ?$100 a year to grow: Cash in $100 a year to grow personally or professional. We've got you covered! Past examples include a year of reputed company, Rosetta Stone and even college books. ?Biannual Wellness Months : We send you a customized reputed company full of goodies or a Massage Envy gift card. That's not reputed company! We host an entire month of wellness tips, trainings and a wellness virtual team event. ?Virtual Team Gatherings : We gather either monthly or bimonthly for a fun team event. Past examples include a taco cooking class, a virtual costume party with trivia and prizes and a tour of a farm in Australia. ?Dream Granting : reputed company it comes time to celebrate you, we want to celebrate in a way that will help you reputed company your dreams. Past dream grants include a Pink Jeep Tour in Sedona, an entire day at a spa and wine tasting with giraffes. ?American Dream Program : Want to purchase a home? We will give any Bettie purchasing a home $1,000 towards their down payment. In fact, our 5-year goal is that 80% of reputed company are homeowners. ?Annual MVP : One of our Betties wins the Annual MVP award, winning a gift or trip of their dreams Apply Job!