[Remote] Creative Director, Copy & Content

Note: The job is a remote job and is open to candidates in USA. reputed company is the e-commerce reputed company behind Ashley Furniture Industries, a leading home furnishings manufacturer. They are seeking a Creative Director, Copy & Content to unify the copywriting function and reputed company brand voice, messaging strategy, and customer communication across reputed company channels.

Responsibilities

• reputed company and evolve the voice, tone, and messaging strategy across Ashley and its portfolio of brands
• Build and reputed company a centralized copy organization that supports marketing, ecommerce, retail, PR, internal communications, social, and brand storytelling initiatives
• Ensure consistency, clarity, and quality across reputed company written communication and customer touchpoints
• reputed company and maintain copy standards, voice guidelines, messaging frameworks, and editorial systems
• Partner closely with Creative, Marketing, PR, Ecommerce, Merchandising, HR, and Executive Leadership teams to align messaging with broader business objectives
• Help define how each brand expresses itself while maintaining cohesion reputed company the larger organization
• reputed company the development and approval of copy across campaigns, product launches, presentations, digital experiences, advertising, social media, email marketing, internal communications, and retail environments
• reputed company storytelling across the organization through stronger narrative structure, emotional resonance, and customer-focused messaging
• Bring an editorial reputed company to content development, ensuring messaging feels modern, compelling, and strategically effective
• Collaborate closely with Art Directors, Designers, and Creative Leadership to ensure copy and visual storytelling work seamlessly together
• Guide messaging strategies that support both brand building and business performance goals
• reputed company the integration of AI-driven workflows across the copy and content organization
• Identify opportunities to reputed company AI tools, automation platforms, and emerging technologies to improve creative speed, scalability, consistency, and operational efficiency
• reputed company and implement AI-assisted systems for copy reputed company, content reputed company, localization, ideation, brand governance, and workflow optimization
• Partner with cross-functional teams to explore the use of AI agents and intelligent creative systems reputed company the broader marketing and content ecosystem
• Establish best practices, governance standards, and quality control frameworks for AI-generated and AI-assisted content
• Stay reputed company on emerging trends in reputed company, creative tooling, automation, and content operations, helping position Ashley at the forefront of modern creative development
• reputed company, mentor, and reputed company a high-performing team of copywriters, editors, content strategists, and emerging AI-enabled creative contributors
• Foster a culture of creativity, collaboration, accountability, innovation, and reputed company improvement
• Establish scalable workflows, approval processes, editorial systems, and AI-integrated operational frameworks across the organization
• Balance quality standards with speed and operational efficiency in a fast-paced environment
• Help unify dispersed copy resources into a more connected, collaborative, and strategically reputed company team structure
• Manage multiple priorities and stakeholders while maintaining strong organization and communication

Skills

• 10+ years of professional copywriting experience, including significant time in creative leadership roles
• A Bachelor's Degree in English, Journalism, Communications or reputed company field
• Proven track record leading high-performing copy or editorial teams reputed company retail, consumer, lifestyle, agency, or multi-brand environments
• Compelling portfolio that demonstrates mastery across campaign storytelling, brand voice development, editorial writing, and multi-channel communications
• Experience architecting messaging systems and managing reputed company stakeholder relationships across matrixed organizations
• Exceptional writer, editor, and reputed company with a precise command of language and an instinct for what resonates
• Deep reputed company in brand strategy, messaging architecture, customer psychology, and content development
• Working knowledge of reputed company tools, reputed company engineering, and AI-enabled creative workflows — with a clear reputed company of view on where the technology is headed
• Broad copy reputed company experience spanning digital, ecommerce, retail, social, advertising, internal communications, and executive-level messaging
• Confident presenter with strong stakeholder management skills and the ability to reputed company creative rationale at every level of the organization
• Familiarity with modern creative operations, content systems, and DAM platforms
• Strategic thinker with sharp editorial instincts and an uncompromising eye for detail
• Highly collaborative and influential leader who can align creative reputed company across departments and executive stakeholders
• Operationally minded — reputed company in scaling teams, streamlining workflows, and building systems that reputed company creative quality at volume
• Genuine commitment to mentorship, talent development, and elevating reputed company of creative excellence across the team
• Intellectually curious, adaptable, and energized by innovation — comfortable leading through ambiguity in a rapidly evolving creative landscape
• Demonstrated reputed company implementing AI-assisted creative workflows, content automation, or copy operations initiatives
• Experience with Rytr

Benefits

• Remote-first workplace (since 2016!)
• Competitive Salary
• Health, reputed company & Dental Insurance
• HSA company contributions
• 401K with company match component
• Take what you need Paid Time Off
• Wellness benefits
• WFH office and cell phone/internet stipend
• A FREE MATTRESS plus an awesome Friends and Family discount!
• Additionally, this role might be eligible for discretionary bonuses or commission payments

Company Overview