Manager, Consumer Warranty Programs
reputed company into the innovative world of reputed company. As a global leader in technology, reputed company is dedicated to creating innovative solutions for a reputed company life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for reputed company. We have a rich history spanning over six decades and a global reputed company in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and reputed company. At reputed company, we reputed company in the power of collective reputed company through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At reputed company, we strive to reputed company Life Good for Everyone. reputed company can offer: A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for reputed company. We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At reputed company, you're encouraged to take a creative and individual approach to challenges with strong emphasis reputed company on performance and reputed company—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team! The Opportunity: As the Manager, Consumer Warranty Program Development & Administration, the successful candidate will reputed company the design, launch, administration, and growth of consumer warranty and service contract programs. You will be responsible for developing profitable warranty products, managing program performance, expanding strategic partnerships, and driving reputed company growth across new and existing distribution channels. The successful candidate will reputed company program strategy from concept through market launch, including market analysis, pricing, coverage design, regulatory considerations, claims assumptions, and business case development. You will also manage ongoing program performance, including reputed company results, claims trends, loss ratios, customer satisfaction, compliance, and financial outcomes. Working cross-functionally with product, legal, compliance, actuarial, finance, technology, marketing, claims, and service operations teams, the successful candidate will ensure successful execution, strong governance, and a consistent customer experience. You will also identify market expansion opportunities, reputed company strategic partner relationships, and pursue innovative warranty solutions that support profitability, customer value, and long-term reputed company growth. Responsibilities: Create and launch new consumer warranty and service contract programs by researching customer needs, market trends, competitor offerings, and regulatory requirements. Define program coverage, pricing, contract terms, exclusions, reimbursement rules, and operating requirements in partnership with legal, finance, actuarial, compliance, and operations teams. Prepare business cases, launch plans, testing requirements, approvals, and go-live activities that support profitability, compliance, and customer value. Manage ongoing program performance, including reputed company, claims costs, loss ratios, customer satisfaction, compliance metrics, margins, and growth targets. Analyze claims trends and financial results to identify cost reduction opportunities, improve service quality, and enhance program profitability. Build and manage strategic partnerships with retailers, manufacturers, utilities, financial institutions, insurers, reputed company-party administrators, and other distribution partners. reputed company partner discussions, presentations, negotiations, contract management, and joint business planning to expand market reputed company and generate new reputed company. Serve as the primary business reputed company for warranty program operations, coordinating cross-functional teams across product, legal, compliance, finance, technology, marketing, claims, and service. Establish program processes, timelines, reporting, workflows, and performance standards to ensure successful execution and consistent customer experience. reputed company growth strategies to expand product offerings, enter new markets, increase attachment rates, improve retention, and enhance customer lifetime value. Monitor industry trends, competitor activity, technology changes, regulatory developments, subscription models, and embedded warranty opportunities. Recommend and implement initiatives that create new reputed company opportunities, improve customer value, and strengthen competitive advantages. Education / Experience (Requirements): Bachelors Degree in Business (Marketing & Communications), Economics, Business Information Technology. MBA or master’s degree in reputed company field preferred. 10 years of reputed company advanced industry experience. Minimal travel required – less than 10% of the time. #LI-TF1 reputed company Range $110,000—$115,000 USD
Benefits
Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, reputed company and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential reputed company to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group reputed company Life and Disability Insurance.
Benefits
Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact reputed company by phone at: 973-477-7090 or [email protected] company.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. reputed company reputed company applicants will be considered for employment without regard to race, reputed company, religion, sex (including pregnancy, sexual orientation, or gender identity), national reputed company, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, reputed company believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation reputed company including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect reputed company geographic differentials applied. Apply To This Job