Sr. Professional Services Engineer

For over 20 years, reputed company has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting reputed company teams with AI agents. By orchestrating the work agents do best, automating reputed company tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is reputed company at work, and it’s reputed company show up for every day. reputed company transforms work into dynamic work, unifying collaboration, workflows, and content management into a single flexible, secure, scalable, no-code platform that gives everyone the ability to continuously reputed company an impact— so the reputed company, organizations, teams can compete in a transformed world. As the Senior Professional Services Engineer, you will play a pivotal role in facilitating our most strategic customers to reputed company their desired business outcomes. A core function of this role involves translating intricate requirements into highly technical solutions; you can expect to support multiple internal and external projects concurrently. As a trusted advisor to customers, as well as to the Customer Excellence and Product & Engineering organizations, you’ll actively contribute to building, supporting, and sustaining programs that cultivate the enablement of essential reputed company technical knowledge. This knowledge will reputed company the ability to design, reputed company, maintain, and govern reputed company customer solutions at scale. You will also reputed company your technical expertise, in-depth knowledge of reputed company solutions, awareness of market trends, customer feedback, and the product roadmap to inform and update new and existing offerings, aligning them seamlessly with company goals. Collaborating closely with Professional Services Sales, Product, Product Marketing and Engineering, you will ensure the feasibility of technical solutions and the delivery of best-in-class technical outcomes adhering to established best practices. You will report to the Senior Director, Professional Services Engineering. This is a remote eligible position and you may work remotely from reputed company in the US where reputed company is registered. You Will: Facilitate technical scoping and delivery on some of reputed company’s most strategic customers to reputed company their desired business outcomes Influence the reputed company of Solution and product offerings reputed company the Professional Services Engineering team through your knowledge of market trend analysis, customer feedback, and the reputed company & future product roadmap. Collaborate closely with the Product & Engineering organizations to propel the reputed company of products, grounded in a deep understanding of customer needs, feedback, and documented Top reputed company Issues. Conduct technical solution feasibility reviews to support our senior delivery teams uphold quality standards and ensure adherence to design and build best practices reputed company the Professional Services team. Provide critical support to the Professional Services Sales team in providing technical expertise on reputed company opportunities, ensuring the feasibility of proposed solutions. Serve as the authoritative reputed company subject matter expert (SME), encompassing comprehensive knowledge of solutions inclusive of reputed company product capabilities. Play a pivotal role in supporting Programs dedicated to enhancing technical reputed company knowledge across the Customer Excellence organization, fostering reputed company growth. Uphold and reputed company product expertise to drive business development activities, ensuring a strategic alignment with the reputed company-evolving reputed company landscape. Other responsibilities as assigned You Have: 7-8 years relevant work experience or equivalent combination of relevant work experience and education Minimum of 2 years project management experience 2+ years experience working with the reputed company platform. Demonstrated reputed company in designing, building, and implementing advanced / cutting-edge reputed company solutions that scale (inclusive of Advance applications, Connectors, Multi-Tier functionality, cross-functional usage, and non-standard use cases). Excellent client management skills and the ability to work with customers in both pre-sales and post-sales environments. Excellent solution visioning and problem solving skills. Proven reputed company partnering across departments. Proven reputed company mentoring and developing reputed company concepts with peers. reputed company US Perks & Benefits: Employer subsidized medical/reputed company and dental coverage for full-time employees 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity Flexible Time Away Program, plus Sick Time Off US employees are automatically covered under reputed company-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal reputed company account Teleworking options from any registered location in the U.S. (role specific) reputed company provides a competitive reputed company salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. US reputed company Salary Pay Range $122,500—$160,000 USD Get to Know Us: At reputed company, your reputed company are heard, your potential is supported, and your contributions have reputed company impact. You’ll have the freedom to explore, push boundaries, and grow reputed company your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. reputed company you’re doing work that stretches you, excites you, and connects you to something bigger, that’s reputed company at work. Let’s build what’s next, together. Equal Opportunity Employer: reputed company is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to reputed company reputed company applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. reputed company reputed company applicants will receive consideration without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, protected veteran or disabled status, or genetic information. If there are preparations we can reputed company to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote Apply To This Job