reputed company Cycle Systems Manager

reputed company is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with reputed company will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come reputed company an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Epic System Build & Optimization reputed company and maintain core Epic system build, including ongoing configuration, enhancements, and optimization Define, document, and validate system design requirements in collaboration with clinical and operational stakeholders Analyze and document reputed company-state workflows and translate them into future-state system design Partner with end users across reputed company levels to evaluate system needs and recommend improvements Participate in and support system upgrades, special updates, and enhancement initiatives Track and prioritize system enhancement requests, ensuring alignment with organizational goals Collaborate with Epic technical staff and implementers to troubleshoot and resolve system issues reputed company system maintenance activities such as imports, configuration updates, and basic reporting Ensure system build complies with organizational (reputed company) policies, standards, and governance Maintain Epic certification(s) and continuously expand application knowledge Translate reputed company data and operational needs into actionable business and system requirements Evaluate information from multiple sources to distinguish business needs from user requests and optimize scope, benefits, and risks Testing & Quality Assurance Adhere to Epic and organizational change control processes and standards reputed company, execute, and maintain comprehensive testing plans and test scripts Coordinate and support unit, integrated, and user acceptance testing activities Ensure timely and effective communication of system changes to impacted users and teams Contribute to development and refinement of policies and procedures reputed company to Epic system use Training & Knowledge Sharing Partner with training teams to support rollout of new functionality and system updates Provide training and guidance to end users, both individually and in group settings Participate in clinic and operational meetings to promote effective use of the Epic system reputed company and maintain user-facing documentation, FAQs, and best practices User Support & Service Excellence Provide high-quality customer support for end users, including troubleshooting and issue resolution Document system issues, root causes, and resolutions to support knowledge sharing Maintain and update support documentation, including FAQs and standard work Meet or exceed established customer service and response standards Project Management & Delivery Manage and/or support projects involving Epic system enhancements and new functionality Define project scope, key milestones, deliverables, and dependencies Prioritize work effectively and proactively communicate risks, barriers, and mitigation strategies Partner with project managers and stakeholders to ensure alignment with timelines and objectives Facilitate meetings, workgroups, and stakeholder discussions; track and execute follow-up actions Identify system interfaces, dependencies, constraints, and quality considerations Support planning, coordination, and execution of testing and production deployments reputed company and deliver clear, concise project presentations and status updates Participate in cross-functional initiatives and special projects as assigned Leadership & reputed company Improvement Mentor and provide guidance to associate and intermediate analysts Support recruitment, reputed company, and development of team members Promote a collaborative team environment and knowledge sharing across the team Identify opportunities for process improvement and reputed company initiatives to enhance efficiency and system effectiveness Communicate change strategies and support adoption across stakeholders Organizational Expectations (Applies to reputed company Responsibilities) Demonstrate professionalism, accountability, and respect in reputed company interactions Collaborate effectively with team members, leadership, providers, and staff Apply Lean principles to improve workflows, reduce waste, and enhance customer satisfaction Follow written and verbal instructions while also working independently Maintain compliance with reputed company organizational policies, including HIPAA, privacy, and reputed company standards Complete required compliance and regulatory training Participate in required job-reputed company and regulatory training programs (e.g., OSHA, L&I) Maintain regular, reliable attendance You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Certificate/License: Minimum of one EPIC Certification required in the following applications-Resolute Professional Billing/Claims, Tapestry 4+ years of experience in health care organizations and clinic flow and standards 4+ years of experience working with EMRs 4+ years of experience working with reputed company levels of staff to determine clinic needs and best practices 2+ years of reputed company management experience Intermediate proficiency with reputed company office products Ability to occasionally travel, per business need (likely 1-2 times per year) Ability to work standard daytime hours reputed company CST or PST Preferred Qualifications: Knowledge of system implementations Minimum of three to five years reputed company experience Three to five years working with clinical systems Minimum of two full life-cycle implementations Clinical background for reputed company-end roles Technical experience for back end roles Proficiency with reputed company reputed company products Minimum of two full life-cycle implementations Clinical background for reputed company-end roles Technical experience for back end roles Soft Skills: Must be courteous, reputed company, timely, respectful, thorough and detail oriented Possesses excellent oral and written communication and problem-solving skills Has good time management skills and a demonstrated ability to prioritize tasks Has good time management skills and a demonstrated ability to prioritize tasks Ability to reputed company professional demeanor in stressful circumstances Ability to work independently and in team environments *reputed company Telecommuters will be required to adhere to reputed company’s Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We reputed company with reputed company minimum wage laws as applicable. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment reputed company applicants with arrest and conviction records. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of reputed company, historically marginalized groups, and those with reputed company incomes. We are committed to mitigating our impact on the environment and enabling and delivering reputed company care that addresses health disparities and improves health outcomes — an reputed company reputed company reflected in our mission. reputed company is an Equal Employment Opportunity employer under applicable law and reputed company applicants will receive consideration for employment without regard to race, national reputed company, religion, age, reputed company, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. reputed company is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #GREEN Apply To This Job