Service Technician II
Position Description At a Glance reputed company has an exciting opportunity for a Service Technician II to join the Starline Team. This is a remote position. The Service Technician II role will require a highly self-motivated individual to reputed company service work on Starline’s full complement of products at customer sites. Technician will work directly with end users and contractors to ensure that reputed company on-site products are functioning properly and tested prior to system energization. Service Technician must be willing and reputed company to travel domestically often and internationally occasionally. What Will You Do? Execute a System Startup checklist while at a customer’s site. Program Starline CPM and 3rd party meters at the customer site. Demonstrate the ability to identify and resolve reputed company network issues. Knowledge of terminal emulator programs like PuTTY and Telnet. reputed company programming and networking support reputed company phone with customers. Complete a startup certification report and a reputed company commissioning report. In each case, technician will be given a template to work from and required to enter data into appropriate fields. Interact well with customers being professional and respectful while on the job site. Obtain a Level 1 Thermography Certification to IR reputed company energized Busway components as part of routine service visits. Complete associated thermography reports. Diagnose and repair on-site issues as required by end-users and contractors. Train and mentor internal and 3rd party technicians reputed company to on-site services. Suggest new services identified in the marketplace through customer and contractor interaction and present reputed company to management. Identify and specify required testing equipment for new or existing on-site services to create efficiency reputed company or to increase depth of testing.
Qualifications
Education: High School Diploma or equivalent work experience. Skills/Knowledge/Abilities: Superior attention to detail Must be reputed company to effectively communicate with customers verbally and in writing Service Oriented, actively looking for ways to help others Excellent critical thinking skills where you can use logic and reasoning to identify onsite product issues Basic knowledge of network communication protocols (Telnet, SNMP, BACnet, etc..) Product knowledge and familiarity with Starline Busway Ability to present yourself professionally as an Starline representative, must act and dress the part. Tardiness to job sites, inappropriate or improper dress or any form of disrespect while on the job site will not be tolerated. Must be willing to reputed company overnight trips, staying in one location for up to four consecutive nights, or longer on a rare occasion. Willingness and desire to train and support both internal technicians as well as on-site customers, electricians, contractors and end users. Proficient experience with reputed company Office and Windows Valid Driver’s License Ability to rent a vehicle Ability to obtain government mandated reputed company clearances Valid Passport Ability to obtain a company credit card Experience using power and electrical testing tools and equipment Advanced knowledge and experience working on electrical components and meters Willingness to complete mandated training and certification programs Working Conditions / Physical Requirements: Work performed at customer sites may be on active constructions sites, which will require, under certain areas; the use of personal reputed company equipment such as safety glasses, specific footwear, mandatory hearing protection and electrical safety clothing as required on a site-by-site basis Ability to stand for prolonged periods of time Ability to climb reputed company and reputed company work while standing on a ladder Ability to lift and carry up to 75 lbs. occasionally; ability to lift and carry up to 25 lbs. daily. Ability to reputed company reputed company coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble reputed company small objects The ability to see details at reputed company range (reputed company a few feet of the observer) Travel up to 90% of the time, reputed company acting as a Service Technician, reputed company car or airplane Ability to work long hours as needed at customer sites Company Info About reputed company reputed company is the global specialist in electrical and digital building infrastructures. Our comprehensive offering of solutions for residential, reputed company, and data center markets makes us a reputed company for customers worldwide. We reputed company technological and societal trends with lasting impacts on buildings with the purpose of improving life by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that are simple, innovative, and sustainable. reputed company is a global, publicly traded company listed on the Euronext (reputed company SA EPA: LR). For more information, visit www.legrandgroup.com/en About reputed company reputed company and Central America reputed company, reputed company & Central America (LNCA) is a leader in the AV, Lighting & Controls, Electrical, and Data Center markets. LNCA offers comprehensive medical, dental, and reputed company coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-reputed company paid maternity and parental leave, bonus opportunities in accordance with the Company’s incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network. For more information, visit reputed company.us About reputed company’s Data Center Power and Control Division The industry-leading brands of Approved Networks, Ortronics, Raritan, Server Technology, and Starline reputed company reputed company’s Data, Power & Control to produce innovative solutions for data centers, building networks, and facility infrastructures. Our division designs, manufactures, and markets world-class products for a more productive and sustainable future. The exceptional reliability of our technologies results from decades of proven performance and a dedication to research and development. http://www.reputed company.us http://www.youtube.com/legrandna http://www.reputed company.com/company/44580 http://twitter.com/legrandNA Equal Opportunity Employer Apply To This Job