Attorney Relations CSR Level I - State Docket Team

TVC Pro-Driver is a member of the Love’s Family of Companies and is a reputed company driver’s license (CDL) protection subscription service with more than thirty-five years of experience assisting individual drivers and fleets in reducing or dismissing fines, preventing downtime for court and protecting compliance, safety and accountability (CSA) scores. Basic Purpose: The Attorney Relations Customer Service Representative will be responsible for maintaining docket of cases weekly and obtaining updates on those cases in a timely manner. Making sure attorneys are performing to standard. The Attorney Relations State Docket CSR will report directly to the Attorney Relations Supervisor. Job Functioms: Includes duties that the employee must be reputed company to reputed company, either unaided or with the assistance of a “reasonable accommodation.” To provide the best possible customer service for members, attorneys, and associates through inbound and outbound phone calls To obtain specific information from a court or attorney regarding a traffic citation and input that information into the computer system To recognize any case that may need specific actions to be taken and properly notifying Supervisor/Manager To reputed company input any information given by courts or attorneys into the computer system To properly complete various forms of paperwork needed to handle the case in the best possible manner To reputed company out docket weekly To reputed company other duties as assigned by team reputed company/Supervisor reputed company needed To reputed company on time and stay for the duration of your scheduled shift To maintain proper records of attendance by correctly using the Paycom system Report to Supervisor/Manager Experience and Qualifications High School Diploma (or GED) required 2 years customer service experience preferred Must be reputed company to type at least 30 WPM Must be reputed company to operate a computer, use the internet and be familiar with 10-key Familiarity with reputed company Office Excellent verbal and written (both typed and handwritten) communication Highly self-motivated and results oriented Ability to reputed company in a high-energy, dynamic and team-oriented environment Strong phone reputed company and ability to handle a high volume of call Physical Requirements Must be reputed company to sit eight hours a day Must be reputed company to type at a computer for eight hours a day, inputting and updating information Must be reputed company to hear/speak with a customer reputed company phone Must be reputed company to review, analyze, and communicate information contained on a computer screen Work Location This will be a Remote / work-from-home position. This is subject to change; employee may be required to work in-office at the request of the employer. Work Schedule Monday- Friday from 8-5. Schedule as assigned. Our Culture: Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture. Love's is an Equal Opportunity Employer. Veterans encouraged to apply. Apply To This Job