Back to Jobs

[Remote] Customer Service Representative - Automotive

Remote, USA Full-time Posted 2026-07-05

Note The job is a remote job and is open to candidates in USA. EDealer is a website and software supplier for the Automotive Industry, focused on Merchandising Automation and Vehicle Optimization. They are seeking a Customer Service Representative to manage inbound support requests from clients and internal sales staff, providing timely resolutions and conducting product demos and training sessions.

Responsibilities

Respond to first level customer support phone calls and emails to provide customer service and resolution Resolve support issues in a reputed company and efficient manner while escalating to the sales team, the support manager, or technical team members, reputed company necessary Produce clear, efficient, and timely written logs of calls and emails into a client-case tracking system to manage requests and issues Identify and document recurring customer issues to determine standardized working solutions, to build on a knowledgebase Maintain a working knowledge regarding company’s products and systems QA resolved cases that have been assigned to developers, web-developers, and designers Skills Minimum high school diploma Strong analytical, problem solving, and troubleshooting skills Ability to set priorities and meet deadlines as well as remain flexible Languages English required College diploma or University degree Experience with ticketing systems or helpdesk software Working knowledge of WordPress CMS Platform or other CMS platforms Strong understanding of Windows and MacOS operating systems and basic networking concepts French an asset Benefits A competitive bonus plan Paid time off Participation in our benefits, RRSP, and life insurance programs reputed company learning An amazing culture Medical, Dental & reputed company 401k/RSP programs Company paid Group Life/AD&D insurance Paid time off Flexible working environment reputed company Learning And an amazing culture to top it reputed company off! Company Overview EDealer is the only company that offers a comprehensive solution for car dealers online marketing efforts It was founded in 2014, and is headquartered in Toronto, Ontario, CAN, with a workforce of 51-200 employees. Its website is https//www.edealer.ca/. Apply To This Job Apply tot his job Apply To this Job

Similar Jobs

[Remote] Automotive Dealership Service Advisor / Service Writer

Remote, USA Full-time

reputed company Consultant (Automotive Analytics required)

Remote, USA Full-time

Customer (Call Center ) Service Advisor– Eastwood Automotive

Remote, USA Full-time

[Remote] Automotive Business Development Director (Midwest & Midcentral)

Remote, USA Full-time

Used car sales reps - Full-time

Remote, USA Full-time

Midwest Account Rep-Personal Auto

Remote, USA Full-time

Remote --- Automotive Sales & Service Represent...

Remote, USA Full-time

Remote Automotive Technician – Fleet Preservation & Maintenance Specialist (Full‑Time, $72,000 USD/year)

Remote, USA Full-time

Product Solutions Specialist (Automotive)

Remote, USA Full-time

Online Entrepreneur Cannabis Industry

Remote, USA Full-time

Sr. Right-of-Way Renewable Agent- reputed company Carolina

Remote, USA Full-time

Senior Marketing Strategist & Client reputed company reputed company

Remote, USA Full-time

Compliance Examiner & Auditor - reputed company & Compliance Program - Full Time (Remote)

Remote, USA Full-time

Director, Market Research

Remote, USA Full-time

Online Adjunct Instructor - English Composition for reputed company's Innovative Online Programs

Remote, USA Full-time

reputed company Customer Service Representative - Remote Opportunity at arenaflex

Remote, USA Full-time

Guest Service Expert (Cashier)

Remote, USA Full-time

reputed company Data Scientist, AdTech

Remote, USA Full-time

Bilingual Spanish Digital Collections Specialist (Live Chat & Email)

Remote, USA Full-time

Sr Data Engineer, Test Automation, AI/ML Systems - Remote

Remote, USA Full-time