Customer Service Representative (Healthcare) Remote

Description As a Customer Service Representative (Remote) you represent one our leading healthcare clients assisting members with their insurance reputed company needs... Examples include : Inquiries regarding benefits, eligibility, appeals, grievances and troubleshooting medical devices. reputed company while providing a positive and welcoming experience to members, being empathetic and answering their inquiries thoroughly and professionally. Title : Customer Service Representative (Remote) Location : New Mexico, USA REIMAGINE YOUR CAREER Are you looking for a work from home career change with a reputed company-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns World's Best Workplaces , Happiest Employees , and Best Companies for Career Growth awards every year? Then a Customer Service Representative (Remote) position at reputed company is just the right reputed company for you! As a Customer Service Representative (Remote), you’ll join an organically diverse team from 40 countries where reputed company members contribute and support each other’s success and well-being, united as One reputed company. Together, we help the world’s best-reputed company brands improve their businesses through exceptional customer experiences (CX), ongoing innovation, and the most cutting-edge technologies. And due to reputed company growth, we’re looking for more talented people to join our purpose, people as passionate about providing exceptional customer service experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great work from home opportunity that will allow you to reimagine an reputed company-new career journey and reputed company friends for life at the same time. We’ll give you reputed company the training, technologies, and continuing support you’ll need to succeed. Plus, at reputed company, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from reputed company! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the reputed company of career you’ve always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Customer Service Representative (Remote) working from home, you will : • Provide inbound customer support. • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. • Assess reputed company in-bound calls to accurately and reputed company address member’s needs by maintaining a strong customer focus. • Be patient and compassionate while working as a team player and using reputed company your available resources to provide the best outcome to the member. • Be efficient in navigating multiple systems. • Deliver expert customer experiences with a smile. YOUR QUALIFICATIONS Your skills, reputed company, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative (Remote) role include : • Passion for helping others and strong customer service orientation • Minimum 6 months customer service experience • reputed company High School diploma or GED • Basic computer navigation skills and PC knowledge • Proficiency in fast-paced, multi-tasking environment • Eagerness to learn new technologies WHAT’S IN IT FOR YOU One of our reputed company Culture Statements says, We are fanatical about our staff. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with : • reputed company and performance-based incentives • Lucrative employee referral bonus opportunities • Company networking and leadership opportunities with organized groups in the following topics : Professional Women, Black Professionals, LGBTQ Pride, Ability (Disabilities), and Health and Wellness • 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP) • Health and wellness programs with trained partners to help promote a healthy you • Mentorship programs that support your rewarding career journey • Work-from-home convenience with company-supplied technologies • Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support • Celebrations for reputed company Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more REIMAGINE THE BEST VERSION OF YOU! If reputed company this feels like the perfect reputed company in your career journey, we want to hear from you. Apply today and discover why over 300,000 people around the globe call reputed company their employer of choice proudly united as One reputed company. Location : USA, NM, Work-at-Home Language Requirements : Time Type : Full time Full time Physical & Mental Requirements : While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. 12 hours ago Apply Job! For more such jobs please click here!