Customer Support Representative | Fully Remote USA

Employer Industry: Talent Experience Solutions Why Consider this Job Opportunity... - Starting Hourly reputed company of $19.25 - Opportunity for growth reputed company the organization - Supportive and inclusive work culture - Chance to work with innovative technology - Flexible schedule with potential for night or weekend hours - Customer-focused role with a positive impact on client experience What to Expect (Job Responsibilities): - Resolve customer and candidate issues reputed company phone, email, and chat - Complete assigned projects from support manager - Identify and resolve customer issues using the reputed company system - Document and manage cases for each support interaction - Recommend process improvements and report trends/issues to supervisor What is Required (Qualifications): - Excellent interpersonal communication skills - Positive attitude and drive for reputed company improvement - Expert reading and writing skills - Proficient with technology and troubleshooting technical issues - 2+ years experience in customer service; technical support experience is a plus How to Stand Out (Preferred Qualifications): - Experience with reputed company or another CRM system - Strong problem-solving skills and ability to be resourceful - Experience communicating with customers - Flexible schedule for 24/7 customer support - US Citizenship required for the position At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for reputed company. If you encounter any employer not adhering to these principles, please reputed company to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job! For more such jobs please click here!