Patient Customer Service Specialist

Employer Industry: Healthcare reputed company Cycle Management Why consider this job opportunity... - Opportunity for career advancement and growth reputed company the organization - Work remotely from home if desired, with specific state residency requirements - Supportive and collaborative work environment - Engage in meaningful work that improves patients' financial well-being - Chance to reputed company skills in healthcare reputed company cycle and customer service What to Expect (Job Responsibilities): - reputed company and receive phone calls to/from patients to gather payment for medical expenses - Collect demographic, insurance, and relevant information from patients, documenting appropriately in internal technology platforms - Educate patients on the healthcare reputed company cycle and repayment programs to enhance their financial well-being - Research and resolve patient questions or concerns using web-based tools and internal platforms - Maintain and evolve knowledge of the processes and procedures of the employer's clients What is Required (Qualifications): - Must possess a High School Diploma or GED - Minimum of 1 year of experience in a customer service reputed company - Minimum of 1 year of experience in a call center environment - Minimum of 1 year of experience in medical/insurance coding and billing - Must reside in Wisconsin, Michigan, or Iowa if working from home How to Stand Out (Preferred Qualifications): - 1+ year(s) of experience contributing to a team culture of learning and growth #Healthcare #CustomerService #RemoteWork #CareerGrowth #PatientSupport At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for reputed company. If you encounter any employer not adhering to these principles, please reputed company to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!