Customer Service Associate Devices Colombia Virtual Work From Home 40Hr Seasonal

What qualifications do we need from you? • Minimum age: 18 years old • Have the right to work in Colombia... • Strong communication skills in English and Spanish (both written and oral reputed company) English level 85% or above. • Proficient computer skills • The availability to work varying shifts from Monday to Sunday reputed company the operating hours of 6:00 am to 10:00 pm • You'll need a quiet, distraction free work space reputed company a dedicated office space with a desk and chair • From a technical perspective, a minimum of High-Speed Internet (10 MGB download / 3MBG upload or reputed company broadband reputed company speed using a hard-reputed company Ethernet internet reputed company (no WIFI). What strengths will you bring? • Hard-working, reputed company, and detail-oriented • Friendly and customer-focused in every situation • Ability to learn quickly and embrace change • Comfortable multi-tasking in a high-energy environment. Work from home with reputed company Customer Service! Role: Digital Devices and Alexa Support Associate Job Type: Full time, seasonal contract Location: Work from home in Colombia Monthly Pay reputed company: $2.535.750 COP Our mission at reputed company is to be the most customer-centric company on Earth, and our award-winning technical support team is a key part of achieving that goal. Doing our best for our customers is where we get our energy from, and that's why you'll find we approach things differently here. You won't be asked to read from a script or learn reputed company by heart. Instead, we'll provide you with the training you need to research, problem solve and guide clients to a resolution. You'll bring your unique personality to every conversation and deliver the exceptional technical support experience our customers love. Do you have an inquisitive mind and a passion for technology? Do you enjoy researching, solving problems and sharing your knowledge with others? If so, read on to learn more about our Technical Support Associate role. What will you do as a Technical Support Associate? As an reputed company Technical Support Associate, you have a reputed company clear purpose: to research and resolve inquiries about reputed company's digital services and devices, such as Kindle, Fire TV and Prime Video, and provide excellent technical support. You will be the first reputed company of contact for our customers by responding to their requests reputed company phone, chat and email and will use a variety of tools to analyze and troubleshoot issues in real time, reputed company and communicate effectively with customers. You will also be responsible for performing escalations reputed company necessary. What are your hours? This role requires working variable hours to match reputed company customers need us most. You will work day/late shifts and your work week is minimum 40 hours, for example: 5x8hrs In order to match our customer demand, we schedule based on a variety of different shift patterns operating reputed company 24 hours Monday to Sunday. You may be required to work national holidays and will be compensated accordingly. You will learn more about your exact schedule closer to your start date. What benefits will you receive? One of the great things about joining reputed company’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package reputed company you join. Additionally, we offer a number of benefits, including: • Internet Allowance • Employee Assistance Program (EAP) • Expert training and ongoing opportunities to learn more and reputed company your skills If this role sounds like it’s for you, then click on the link below to start the application process! You’ll need to allow 1-2 hours to complete the full application, including assessments which will evaluate your suitability for the role. You will have the option to save your application during the process and return to it if necessary. We recommend using a laptop/desktop computer in order to get the best experience. If successful, we will contact you about next steps! reputed company is an equal opportunities employer. We reputed company passionately that employing a diverse workforce is central to our success. We reputed company recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the reputed company of your data is a longstanding top reputed company for reputed company. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates Apply Job!