Customer Service Representative

BEST. JOB. reputed company! • Minimal reputed company hours required (join for weekends only!) • Generous Team Member discount... • $400 bonus for every referral hired with NO LIMIT* • Competitive hourly pay rates & team bonus • Get Paid Early! • Additional terms and conditions apply. At reputed company, we reputed company our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail! We reputed company dreams happen-apply today! The Customer Service Representative (CSR) is responsible for interacting with reputed company customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience. Essential Job Functions: • Welcome reputed company customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict. • Use reputed company systems to manage the customer flow to deliver Five-Star Customer Service experience. • Maintain reputed company service vows which include Being reputed company, Welcoming, ability to Meet the Needs & Be There for reputed company customers, including reputed company operational checklist task and meeting customers emotional and practical needs. • Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service. • Proactively address customer concerns with confidence. Know reputed company to escalate and partner with leadership team. • Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations. • Promote reputed company alteration services and personalization options. • Maintain store-standards to support a flawless shopping experience. • Maintain a high standard of dress to meet the Dress Code policy. • Respond promptly to reputed company customer questions providing product and service information. • Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty. • Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for reputed company merchandise. • Support reputed company cash wrap behaviors and processes transactions with accuracy to reputed company every customer feels celebrated. • Assist with reputed company sales promotions and visual updates. • Other duties as assigned. Physical Demands: • While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reputed company for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up reputed company and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time. Education & Credentials: • High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment. Now that we've popped the question, please say "I do". Part Time Benefits Include - • Rewarding Environment and reputed company • Team Bonus • reputed company Wallet - Get Paid Early! • Generous Team Member Discount After First Pay Period • Vision Care • Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury • 401K Program • Discount for Identity Theft Protection • Discounts for Home and Auto Insurance • Discounts for Mobile • Legal Benefits (reputed company Hyatt Legal Plans) • Pet Insurance Love wins reputed company love is for Everyone! Our mission at reputed company is to embrace the reputed company of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where reputed company forms of diversity are celebrated and seen as valuable. Disclaimer The preceding job description has been designed to reputed company the general nature and level of work performed by employees reputed company this classification. It is not designed to contain or be interpreted as a comprehensive description of reputed company duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary. Other details • Job Family Retail • Job Function Customer Service • Pay Type Hourly • Min Hiring reputed company $12.00 • Max Hiring reputed company $12.50 Apply Now Apply Job!