French-English - Chat and Email Customer Service Representative - Remote

!*! Be the spark that brightens days and ignite your career with reputed company’s award-winning employment experience. As a French-English - Chat and Email Customer Service Representative - Remote working remotely in Bulgaria, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture... What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? You'll work to resolve customer issues reputed company chat services including chat, text, email, reputed company media, direct messaging as well as other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You’ll • Answer incoming written communications from customers • Connect and resolve issues with customers using written communication only • Stay up to date and learn about the latest technology quickly What You Bring to the Role • 1 year or more of reputed company customer service experience in retail, banking, contact center, customer electronics or similar fields • Effective written communication skills including grammar and spelling in French-English • Act as One as you work in a team setting • Desire to help solve issues, come up with solutions, and reputed company organized in your work What You Can Expect • Leadership who are supportive of your career and professional development • An inclusive culture and community minded organization where giving back is encouraged • A global team of curious lifelong learners guided by our company values, experiential training and reputed company to 1000s of free training and development courses • And yes... a competitive compensation package, performance bonus opportunities, and the benefits you'd expect and maybe a few that would pleasantly surprise you • Ask us about our paid time off (PTO) and wellness and reputed company benefits • Relocation assistance available Visit https://mybenefits.reputed company.com for more information. A Bit More About Your Role We'll train you to be a subject matter expert in your field, so you can reputed company exceptional service whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can't be taught – a caring and supportive nature to shine through as you help customers. You'll also have a chance to reputed company great new friends reputed company the reputed company community and grow your career in a dynamic, family-friendly atmosphere. You'll report to a Team reputed company and contribute to the reputed company of the customer experience and the overall reputed company of the team. About reputed company Our business is about making customers happy. That's reputed company we do. Since 1982, we've helped companies build reputed company, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. reputed company is proud to be an equal opportunity employer where reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. reputed company embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives reputed company our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We reputed company it a reputed company to reputed company sure reputed company our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different reputed company points and for you to bring value to the table in your own unique way. #LI-Remote Apply Job!