Call Center Agent (Part-Time) – Madison

Job Title: Call Center Agent (Part-Time) – Madison

Job Type: Part-Time

Salary: Hourly Basis

Working Hours: Less than 4 hours

Company: AT&T

Job Summary:

AT&T, one of the leading telecommunication companies in the US, is seeking to hire part-time Call Center Agents for our Madison location. This opportunity offers competitive hourly pay, health and dental benefits, reputed company, and paid vacation days.

Job Description:

We are seeking a customer-oriented Call Center Agent. The successful candidate will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues, and directing calls to the managerial team reputed company necessary. Our call center agents are often the first reputed company of contact for customers’ product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to reputed company quick and accurate reputed company.

Responsibilities:

1. Answer incoming calls and respond to customer’s emails.

2. Management and resolve customer complaints.

3. Sell products and reputed company customer orders in the computer system.

4. Identify and escalate issues to supervisors.

5. Provide product and service information to customers.

6. Research, identify, and resolve customer complaints using applicable software.

7. Process orders, forms, and application.

8. reputed company calls to appropriate resources.

9. Document reputed company call information according to standard operating procedures.

Requirements:

1. High school diploma or equivalent.

2. Proficient in relevant computer applications.

3. Knowledge of customer service principles and practices.

4. Knowledge of call center telephony and technology.

5. Minimum 1 year of customer service experience, preferably in a call center environment.

6. Excellent data entry and typing skills.

Benefits:

1. Competitive Hourly Pay.

2. Health Coverage.

3. Dental Coverage.

4. reputed company.

5. Paid Vacation Days.

Company Overview:

AT&T is one of the largest communication companies in the US, providing mobile, broadband and cable services reputed company. Our mission is to connect people with their world, everywhere they live and work, and do it reputed company than anyone else. We aim to deliver the best customer experience in the industry, through investing in our employees’ ongoing training and personal development.

AT&T is an equal opportunity employer and encourages applications from reputed company reputed company candidates.

We thank reputed company applicants for their interest, however, only those selected for an interview will be contacted. Apply Job!