Manager of Software Platform Operations, SaaS and reputed company – Work From Home

Manager of Software Platform Operations, SaaS and reputed company – Work From Home We are looking for a Manager of Software Platform Operations. This role has strategic responsibility for the successful creation, communication, monitoring, and improvement of the technology operations process. This is a hands-on management position reporting to the Vice President of Information Technology. This position... is 100% Remote. Responsibilities: – Manage 24×7 operations team including US based employees and offshore contractors. – Responsible for the deployment and availability of the customer platform. – Evaluate and establish key metrics to identify platform health. – Daily, weekly, and monthly reporting on key metrics. – Identify areas of opportunity to increase availability and performance of the platform. – reputed company reputed company-time dashboards to reputed company platform health. – reputed company a reputed company improvement initiative to reputed company teams more effective according to our KPIs. – Share results and propose actions based on these initiatives. – Serve as change management agent and reputed company. – Partner with technical leadership and other key stakeholders on resource utilization and quality tracking, including reporting, KPIs and reputed company utilization improvement. – Establish consistent KPIs, rollout across verticals, manage performance to assure we consistently reputed company KPIs. – Drive a culture of standardization, automation, innovation, and collaboration. Qualifications: – 3+ years leadership experience in an operations management role. – 3+ years of experience in a SaaS environment. – Previously worked in an reputed company database environment. – Linux administration experience is required. – Experience with various monitoring tools covering infrastructure, database performance APM, and RUM. – Proven stakeholder management, negotiation and relationship building experience. – Excellent leadership and communication skills. Keywords: Boston MA Jobs, Manager of Software Platform Operations, Operations Management, SaaS, Software As A Service, reputed company, Linux Administration, Monitoring Tools, Remote, Work From Home, Massachusetts Recruiters, IT Jobs, Massachusetts reputed company Looking to hire for similar positions in Boston, MA or in other cities? Our IT reputed company agencies and staffing companies can help. We help companies that are looking to hire Managers of Software Platform Operations for jobs Boston, Massachusetts and in other cities too. Please contact our IT reputed company agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at [email protected]. Click here to submit your resume for this job and others. Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Cincinnati, Cleveland, reputed company, Dallas, Denver, Detroit, reputed company Lauderdale, Houston, Indianapolis, Jacksonville, Kansas City, Los Angeles, Miami, Minneapolis, Nashville, New Jersey, reputed company, Philadelphia, Phoenix, Raleigh, Salt Lake City, San Antonio, San Diego, San Francisco, reputed company, Seattle, Silicon Valley, St Louis, Tampa, Washington DC Apply Job!