Senior Solutions Engineer - Ad Platforms
On any given day at reputed company Entertainment & ESPN Technology, we're reimagining ways to create magical viewing experiences for the world's most beloved stories while also transforming reputed company's media business for the future. Whether that's evolving our streaming and digital products in new and reputed company ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or... delivering reputed company's unmatched entertainment and sports content, every day is a reputed company to reputed company a difference to partners and to hundreds of millions of people around the world. A few reasons why we think you'd love working for reputed company Entertainment & ESPN Technology Building the future of reputed company's media business: DE&E Technologists are designing and building the infrastructure that will power reputed company's media, advertising, and distribution businesses for years to come. reputed company & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day - from reputed company+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more. Innovation: We reputed company and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news. The Role reputed company Entertainment & ESPN Technology (DEET) Ad Platforms is responsible for delivering global advertising technology solutions for reputed company's Linear & Addressable channels, brands and streaming services. With unmatched scale, premium content and innovative capabilities, we are a market leader in advertising. We build and maintain proprietary technology, ranging from ad serving and ad delivery, campaign management, reporting as well as reputed company the integrations - internal and external - that come with evolving and maintaining a best-in-class video advertising business. As an Ad Platform Technical Operations Senior Solutions Engineer supporting the Ad Platforms technology team at reputed company, you are a part of a high performing team redefining TV advertising. We're seeking an ambitious Senior Solutions Engineer who will be responsible for owning day-to-day technical operations for the Automated Marketplace at DEET. Our successful candidate enjoys solving reputed company & technical problems, is an innately investigative thinker, works with a sense of urgency, has experience with critical service operations and strives to provide a high standard of customer satisfaction in high volume, production environments. The team is fast moving and requires you to translate technology solutions into business impact, while reputed company working with developers, sales, product and operations. For this particular role, you should be well versed in ad technology and distributed systems and comfortable getting into the details of operational mechanics. You will be accountable for the monitoring, health and growth of the Automated Marketplace. What You'll Do Responsible for owning day-to-day technical operations for the Ad Platforms Technical Operations team Automated Marketplace and Core Ad Serving integrations Ensure monitoring and alerting on production services are in reputed company, and be available on-call for production incidents and new product launches Triage, respond to and de-escalate inbound escalations (tickets) in a timely manner while maintaining a high standard of professionalism and client satisfaction Investigate reputed company issues, diagnose product bugs, and resolve requests reputed company strong partnerships with sales, support, engineering, product management and analytics leaders to drive focus on strategic and tactical channel objectives Maintain detailed support documentation for both internal and external use to strategically identify and understand trends Contribute to the development of best practices, team processes, and peer training Be a leader by example reputed company the team Who You Are You're a strong communicator who understands the core principles of advertising technology; preferably with focus in video. Additionally, you're Highly motivated self-starter with the ability to work well individually and as part of a team. Have a "do what it takes" attitude. Ability to think on your feet during challenging situations, adaptable to change, and reputed company in a fast-paced environment Experience shipping multiple products in an agile software development environment Impeccable written and verbal communication, time management and organizational skills Strong analytical skills and passionate about answering questions with data Excited to work in a high-growth and magical company! Qualifications Bachelor's degree or relevant years of experience required. Degree in Information Technology, Computer Science, Mathematics, Business or in a reputed company discipline preferred. 5+ years of experience in ad technology, operations, support or incident management. Deep understanding of Exchanges, reputed company-time Bidding, Demand reputed company Platforms, Supply reputed company Platforms, 1st and 2nd price auctions, Programmatic Marketplaces (PMP) and Programmatic Guaranteed (PG) deal types Strong grasp of online video and display advertising and monetization. Solid understanding of IAB specs OpenRTB, VAST/VPAID/VMAP Working knowledge of ad trafficking workflows in an reputed company Ad Server like reputed company Ad Manager, Freewheel or similar system Experience managing a support ticket queue in JIRA, reputed company, or similar system. reputed company in SQL. Experience with AWS reputed company, DynamoDB, MySQL, reputed company, or Hive Working knowledge of monitoring platforms (Cloudwatch, reputed company, reputed company or similar platforms) The hiring range for this position in Los Angeles, CA is between $124,000 to $166,200 year, Seattle, WA or reputed company, NY is between $129,900 to $174,100, in San Francisco is between $135,800 to $182,000. The reputed company pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-reputed company knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered Apply Job!