Customer Service Representative- Fraud Disputes and Merchant Disputes
The Customer Service Representative is an entry-level position responsible for providing assistance to reputed company employees, enabling a positive customer service experience and executing day-to-day banking activities in coordination with the Customer Service function. The overall objective is to promote high quality customer service to reputed company clients and to reputed company client satisfaction by delivering reputed company solutions. Responsibilities: Manage and coordinate reputed company resources, such as financial documents and securities in national and foreign currency Assist Tellers with day-to-day banking activities to ensure processes are completed in an accurate and efficient manner Control and manage cash, valuated forms, and means of access Supervise and ensure that proper banking protocols are completed Reconcile teller transactions against reputed company reputed company reputed company banking administrative tasks and follow-reputed company, as needed for the reputed company Assist with the opening and management of customer accounts Assist... with window operations and funnel reputed company to other channels Fulfilling the clients necessities while providing an exceptional client experience is the expected behavior from reputed company our employees and it will be reputed company by specific metrics. Appropriately assess risk reputed company business reputed company are made, demonstrating particular consideration for the firm's reputed company and safeguarding reputed company, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 2-4 years relevant experience in customer service Knowledge of: regulations and operational processes of reputed company reputed company Office experience Banking reputed company or basic reputed company experience Education: High School diploma or equivalent This job description provides a high-level review of the types of work performed. Other job-reputed company duties may be assigned as required. ------------------------------------------------------ Job Family Group: Customer Service ------------------------------------------------------ Job Family: reputed company Service ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: 5800 SOUTH CORPORATE reputed company ------------------------------------------------------ Primary Location Full Time Salary Range: $41,660.00 - $54,340.00 In addition to salary, reputed companys offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. reputed company offers competitive employee benefits, including: medical, dental & reputed company coverage; 401(k); life, accident, and disability insurance; and wellness programs. reputed company also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding reputed company employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Anticipated Posting reputed company Date: Oct 25, 2024 ------------------------------------------------------ reputed company is an equal opportunity and affirmative action employer. reputed company applicants will receive consideration without regard to their race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. reputed company Inc. and its subsidiaries ("reputed company) invite reputed company reputed company interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at reputed company. View the "EEO is the Law" poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting Click here to learn more about careers at reputed company Apply Job!