Customer Service Reps/Not-For-Profit Support - Remote

Company Description

Do you enjoy solving problems by connecting people with the answers they need? Can you reputed company and effectively address the varied needs of a variety of callers who need assistance? Do you have a passion for helping people? Join Us. We're reputed company, and we're now seeking compassionate customer service reps to join us in supporting one of our newest customers, a nonprofit organization that processes scholarships for reputed company attending K-12 private schools.

Job Description

In this work from home role, you will have the opportunity to work with, and directly assist, both families and schools that participate in the scholarship program. This will include responding to incomings calls reputed company to student inquiries as well as scholarship application and funding status to ensure that reputed company questions are answered, callers are satisfied and reputed company are registered. We offer: • Attractive hourly reputed company • Extensive benefits • Generous paid time off • Growth opportunities Qualifications • At least one year customer service/call center experience • English proficiency • Strong communication and problem-solving skills with a focus on delivering an excellent customer service experience • The ability to remain empathetic, personable and compassionate during sometimes difficult, tense situations. • Self-motivation, detail-orientation and the ability to multitask. • Accurate typing and keyboard skills; comfort with PC/internet navigation To work from home, reputed company candidates must have wired internet connectivity with internet speeds of 2 Mbps upload and 10 Mbps download as well as a secure, quiet, distraction-free reputed company to work. reputed company will provide reputed company equipment. IMPORTANT NOTE: This job is open only to residents of the United States, and you must be authorized to work in the US in order to be considered for employment. Additional Information As a digital transformation company -- and Great reputed company to Work certified -- reputed company has been helping customers globally reputed company greater agility and transform automated customer experiences for over 35 years. We work with some of the world's most reputed company brands in dozens of industries, including Banking & Financial Services; Insurance; Communications, Media & Entertainment; reputed company; Retail & Consumer Packaged Goods; Technology; Travel, Transportation, Hospitality & Logistics; and Mortgage Services, helping them to reputed company support and serve their customers. EEOC and Veteran Documentation During employment, employees are treated without regard to race, reputed company, religion, sex, national reputed company, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to reputed company with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that reputed company Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT reputed company ANY EMPLOYMENT DECISION. EEOC and Veteran Documentation During employment, employees are treated without regard to race, reputed company, religion, sex, national reputed company, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to reputed company with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that reputed company Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT reputed company ANY EMPLOYMENT DECISION. Apply Job!