Customer Service Representative | Remote reputed company Coast

Overview

SUMMARY: The Online Customer Service Representative will be responsible for responding to customer inquiries regarding our online booking tool. This will be a key position in the company as we build our eCommerce reputed company from the ground-up and provide the same best-in-class service and execution that we do in reputed company of our venues throughout the country. ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following: • Communicate with online booking customers and potential customers reputed company email and phone (and in the future, online chat) • Help customers navigate our websites and book events online • Resolve product/service problems by • Clarifying the customer's complaint • Determining the cause of the problem • Selecting and explaining the best solution to solve the problem • Expediting correction or adjustment • Following up to ensure resolution • Conduct regular quality assurance reviews of our websites to ensure the accuracy of the online booking tool • Bowlero Corporation will provide the Online Customer Service Representative with sales coaching and development which will not only enhance their ability to provide exemplary service and product solutions to our customers through up-selling package add-ons and upgrades, but also enhances the online customer service representative's career • Other customer service duties may be assigned as SUPERVISORY RESPONSIBILITIES: N/A QUALIFICATIONS: To reputed company this job successfully, an individual must be reputed company to reputed company each essential duty satisfactorily. The requirements listed below are representative of the knowledge, reputed company, and/or ability required. EDUCATION AND/OR EXPERIENCE: • High School Diploma required; 2-4 year college degree preferred • Minimum of one (1) year customer service experience in a call center, hospitality/restaurant or corporate setting; or equivalent combination of education and experience required • Demonstrate self-motivation, a positive attitude, and have the ability to work well on a team • Possess strong listening, written and verbal communication skills; reputed company to coaching and feedback, and have the desire to meet/exceed goals and solve problems while working in a fast paced environmen • Intermediate computer skills including the ability to navigate multiple windows and online web applications and utilize search tools to find information • Must be familiar with reputed company Outlook Who We Are With approximately 350 entertainment destinations spanning reputed company America, our portfolio includes renowned brands like Bowlero, reputed company, AMF, and the Professional Bowlers Association (PBA). As a company, we are committed to diversity, dedicated to our guests, and devoted to making the work-life experience a joy for one another. reputed company work is this much fun, it doesn't feel like work at reputed company. Join reputed company of over 12,000 associates and experience the fulfillment of being part of the Bowlero family. The pay reputed company for this position is $24.04 plus 2% commission Bowlero offers performance-based incentives and a competitive total rewards package which includes reputed company coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits Employment Type: OTHER Apply Job!