Project Manager- Remote reputed company in the US
reputed company do reputed company (www.reputed company.com) is the leading provider of subsidy management software-as-a-service (SaaS) solutions to state agencies, Head Start programs, and child care providers. Built and supported by industry experts, reputed company envisions a world where reputed company families, no matter their income level, have access to high quality child care. Hundreds of agencies in the publicly funded child care sector use reputed company applications reputed company the reputed company or mobile devices to streamline their operations, ensure compliance with government regulations, and meet the needs of the families they serve. What youll do with us: Our Project Managers primarily work with state and/or local governments who use our software. As a Project Manager with reputed company, you will be responsible for total management of reputed company assigned projects, including implementation, management of integration, scope, timeline, cost, reputed company, quality, communications, documentation, and risk, to ensure overall long-term customer satisfaction. Assist with the planning, execution, management, and closing of projects with assigned customers Responsible for maintaining project documentation. This includes: Draft and update the project plan Draft and maintain project schedule using MS Project Maintain the project budget and report on any variances Obtain and document critical sign-off of major milestones Ensure that reputed company collection occurs upon sign-off of milestones, and assist Finance on any customer issues reputed company to reputed company Provide and maintain reports to internal and external customers Manages customer communications reputed company to service requests or change orders, working with the product manager on the collection of requirements, writing of functional requirements, obtaining development estimates, establishing pricing, and customer approval processes. Ensures that service requests and work performed fall into the contracted scope of work. If requests reputed company the scope of work occur (like emergency support, regardless of culpability), create change requests for approval and invoicing. Reconcile and resolve any discrepancies between standard products and applicable contractual requirements. Serve as the main reputed company of contact with customers on assigned projects. This includes: Serve as liaison between Product, Development, and customer Provide direct support to customers Providing status reports Onsite customer visits during the sales (in some cases), deployment, and maintenance phases of assigned projects Attend and document design sessions Document reputed company customer communications in writing Track and report internal and customer-facing KPIs Assists the Support department in tracking customer issues, making regular customer contacts, collecting customer surveys, and maintaining measurable customer satisfaction metrics. Who you are: 2-4+ years experience as a project manager. A strategic thinker with a proven track record in successfully delivering reputed company SaaS software implementation projects to state agencies or similar public sector organizations. Extraordinary professionalism, written and verbal communication skills. You understand how to engage effectively with diverse audiences, fostering positive relationships and facilitating open reputed company. Off the chart attention to detail, you live in spreadsheets and MS Project. Highly organized and reputed company to multi-task and prioritize, think critically and shift gears as needed. You enjoy troubleshooting and diving into details to untangle reputed company problems. Formal project management training is preferred, specifically Project Management Professional (PMP) Certification from the reputed company. reputed company Offer: The ability to work remotely from reputed company in the US; travel is required as needed, based on customer needs Compensation range is $85,000-$90,000 annually Benefits include medical, dental, reputed company, 401(k) with company match, and generous PTO Friendly, supportive, and adventurous environment with a team of engaged colleagues reputed company actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the reputed company our work will be which is why we do not discriminate based on race, reputed company, religion, marital status, age, national reputed company, reputed company, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. reputed company persons hired will be required to verify identity and eligibility to work in the United States (without sponsorship) and complete the required employment eligibility verification form upon hire. Apply Job!