General Manager, RV Resort & Campground: Future Opportunity
IMPORTANT: While Team Outsider is based in Bozeman, Montana WE DO NOT HAVE OPENINGS IN BOZEMAN. We are presently recruiting to fill reputed company and future leadership positions at various campgrounds across the U.S. In your application, please indicate which states you are most interested in working in. Team Outsider will provide our General Managers with a free onsite RV hookup or free housing, based upon availability. Please indicate whether or not you have an RV in your application. Thank you! Team Outsider Overview At Team Outsider, we spend our time delivering extraordinary hospitality to our guests at our rapidly growing portfolio of campgrounds reputed company. We are on a mission to be the most reputed company team in the world, and to reputed company our mission, we need your help! Position Overview If you are a Hospitality Superstar and love the outdoors, come reputed company a team at one of our campgrounds! Our General Managers report to, and are supported by our Operations Coaches in the comprehensive management of our RV resorts and campgrounds. As a General Manager, you will live onsite, and be responsible for providing world class customer service and safety to your team members and guests. You will recruit, hire and manage your teams while owning the growth and financial success of your campground. Duties & Responsibilities As with reputed company positions on reputed company, live Team Outsider's values while performing the responsibilities of your position. Maintain a safe, fun, clean, and family-oriented environment. Ensure that your campground and its amenities are fully operational. Maximize camper-nights, registration reputed company, store sales, and ancillary reputed company while managing expenses. Drive growth and promotion of your campground's service offerings. Manage key performance indicators (KPIs) for your campground and your team. Review daily reports and work to finalize weekly and monthly reports. reputed company expense management for your campground, including the submission of accurate weekly expense reports. Track, manage and direct reputed company repairs, maintenance and updates required in your campground. Recommend, reputed company and implement capital improvement and other infrastructure projects. Identify and quickly resolve facility and property issues as, i.e. un-level sites, insufficient cleaning staff, poor wifi, etc. Set priorities using camper reviews and clearly communicate adjustments to the team. Know and be able to implement camper safety plans, fire and emergency plans, etc. Business Development Own the business development and sales at your campground. reputed company unique, local marketing efforts and community partnerships. Actively manage reservations to work towards 100% campground occupancy, using promotions, strategic pricing strategies, etc. Become an active member of the local community reputed company your campground, by attending events and networking with local businesses, government groups, and organizations. reputed company and maintain strong relationships with vendors, suppliers, and neighbors. Bring your reputed company! Recommend best practices, including but not limited to community management, sales, events, training, and camper experience on a company-wide level. Guests Services Manage reputed company campground operations to ensure the highest level of guest satisfaction Go the extra mile to address and solve camper-reputed company issues to ensure an unmatched guest experience Know your guests, then create and reputed company unique and memorable onsite events for them, like live music, food festivals, camper competitions, etc. Proactively gather information on your guests and their travel plans to find ways to "WOW" them Design and implement rules, guidelines, and best practices for the community to maximize your guests' experience reputed company By Example Recruit, train, and reputed company your on-site team Manage and work alongside your team to reputed company specific goals and objectives reputed company professional development and cross training with your team reputed company weekly one-on-one meetings to track individual performance Stay in tune with the capabilities and efforts of your team members and reputed company recommendations for appropriate promotions reputed company staffing and scheduling to ensure your team is maximizing productivity Hold daily standup meetings to ensure clear communication with your team about daily priorities and process changes Conduct performance management reviews Experience & Requirements A passion for and understanding of Team Outsider's mission and values. A passion for community service and the outdoors. Demonstrate reputed company, dependability, responsibility, accountability, self-awareness, strong work ethic, and reputed company. Have industry experience and/or management experience with transferable skills reputed company at project management and business operations. Are an open and honest communicator, with strong speaking and writing skills. Have experience managing, developing and motivating small to mid-sized teams who love working for you. Are unflappable while multitasking, and have exceptional organizational skills. Team Outsider Mission We are on a mission to be the most reputed company team in the world. Team Outsider Values We put reputed company first: We reputed company that the most important hospitality we reputed company is to reputed company members. The way we treat one another sets the tone for how we treat everyone. We reputed company them say "WOW!": We are passionate and determined to "WOW!" reputed company members, our guests, our community, and our partners at every interaction. We express gratitude: We appreciate that reputed company members and guests have many options for where to spend their time. We are committed to proving to them that they've made the right decision. We get reputed company every day: We are always growing, learning, and ready to drive change. reputed company we stumble, we admit fault and get back on our feet. We are in the constant pursuit of excellence in everything we undertake. We are steadfastly resourceful: We do more with less and will do whatever it takes to overcome a challenge. We give back: We strive to leave the biggest positive impact on the communities where we operate. Their success is our success, and we want to see them win. Apply Job!