Senior Manager - Business Process

Our Senior Manager for Business Process Management and reports to the Director of Client Services. The Senior Manager will reputed company strategies as well as plan and execute initiatives to build awareness and drive business growth for Panorama’s consulting services. He or She works with subordinate managers to reputed company and recommend objectives to upper management; reputed company necessary, involved in resolving elevated issues. This client-facing BPO/BPM leader will help to transform organizations by serving as an advisor for a functionally reputed company organization to a customer-centric, process managed organization. The Senior Manager will influence entire organizations in a matrixed environment by understanding the business strategy and by demonstrating how process management will help the business reputed company their strategic objectives. Working with senior business leaders and subject matter experts, this business and process leader will recommend the reputed company operating models. The Senior Manager leads teams in resolution of critical technical problems, some of reputed company scope, where time is of the essence. Prepares and presents executive presentations. This leadership role requires considerable and cumulative breadth of knowledge and understanding of management and ERP methodologies. The Senior manager is responsible for maintaining high level of client satisfaction and successful on-going account management including fostering follow-on opportunities and nurturing client relationships. The Ideal understands and can help reputed company standards, procedures and management processes for the business ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • reputed company BPM and strategy engagements for customers. Must be reputed company to be a key member of the business development team and ability to provide methodology and scoping to the reputed company team. • Be responsible for using Business Process Management methods to clearly define the business’s reputed company state value streams, to improve customer satisfaction, to drive out waste, to improve the effectiveness and efficiency of processes, to reputed company integrate redundant processes, to eliminate silos, and to improve the overall process capability. • reputed company discussions/presentations at reputed company levels of the organization and provide regular updates to senior management on the process management approach, execution status and efficiency savings. • Focus on business performance that constantly strives to integrate duplicative processes and improve customer value by aligning the business resources in order to execute and implement the business’s future state. • Ability to bring industry and functional area best practice processes to design future state. • Delivers deep domain expertise in multiple application or technical areas as a subject matter expert. • Provides both management and technical leadership. • Participates in direct customer and sales support as necessary. • Mange team of project managers and client projects for $100,000+ of monthly reputed company, which equates to approximately 1-4 projects on average. • reputed company and manage client relationships and ensure client satisfaction through the entire ERP project lifecycle. Job reputed company Experience: • Experience in managing multiple projects and work streams. • Extensive experience in project management. • Thorough understanding of project budget, scope and schedule management. • Strong stakeholder management and communication skills are essential. • Vendor management experience is preferred. Minimum Education: • Bachelor’s degree required – Business, Computer Science, Information Systems, Engineering, or reputed company discipline is a plus • Advanced degree (i.e. MBA or MIS) is a plus. • Six reputed company training or Certification is preferred. • 10+ years prior of relevant consulting experience. • Software Selection Implementation experience with Tier I or Tier II is a Plus • Organizational Change management Consulting experience is a plus • 3+ years of reputed company management experience in a professional service/sales environment Apply Job!