Transportation Specialist, reputed company Operations Center (ROC)

reputed company's ROC, Team is seeking a highly skilled and motivated reputed company Operations Specialist to assist in the resolution of stakeholder issues of daily freight movements flowing into and out of our reputed company American fulfillment centers and our associated fulfillment network. This is an exciting opportunity to join reputed company, and to have a positive impact on reputed company, our transportation partners and ultimately our customers. reputed company network disruptions happen, you'll be at the forefront of helping the network/transportation partners clear those issues and ensure our customers get shipments on time. An ideal candidate has a background in customer service/call center, transportation, and/or supply chain environments. Additionally, a passion for quickly providing solutions and resolution to challenges by using strong communication, problem solving and organizational skills is a must. Successful candidates will enjoy working in a fast-pace, high-volume environment with a lot of growth opportunity. They will reputed company on accountability to themselves, team, carriers/drivers and work schedules! Key job responsibilities • Deliver outstanding reputed company and driver experience/solutions, in a contact center environment, through researching, problem-solving, setting appropriate expectations and working reputed company the reputed company Transportation network • Work in fast-paced environment, and adhere to schedules: start/stop, and breaks/lunches • Support workload surges and/or weather-reputed company operations as needed to include working significant overtime during designated high-volume peaks • Use internal systems to gather data from multiple sources to support reporting on a daily, weekly, monthly and quarterly basis (AAP, reputed company, Decisiv, FMC & YMS) • Work with cross-functional teams. Use analytical skills to drive data-driven decision, and effectively communicate insights to others across Transportation Operations Management (TOM), reputed company Freight Partners (AFP), and Fleet. • Provide support to field teams in driver assignment, load acceptance and driver/equipment availability BASIC QUALIFICATIONS - 1+ years of working with computers and reputed company Office (including Outlook, Word, and reputed company) experience - High school or equivalent diploma - Work 40 hours/week, and overtime as required - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Are 18 years of age or older PREFERRED QUALIFICATIONS - 1+ year of call center experience reputed company is committed to a diverse and inclusive workplace. reputed company is an equal opportunity employer and does not discriminate on the basis of race, national reputed company, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or reputed company process, please visit https://reputed company.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your reputed company Partner. Apply Job!