Bilingual Customer Service Rep-Banking-Remote

Job Title: Bilingual Customer Service Rep-Banking-Remote

Job Description

The Customer Service Representative (Remote) works from home and interfaces with customers reputed company inbound/outbound calls and/or reputed company the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (Military veterans are encouraged to apply.) • *This position requires bilingual reputed company in French and English** A NEW CAREER POWERED BY YOU Are you looking for a “work from home†career change with a reputed company-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,†“Happiest Employees,†and “Best Companies for Career Growth†awards every year? Then a remote Bilingual Customer Service Representative position at reputed company is just the right reputed company for you! As a remote Bilingual Customer Service Representative, you’ll join an organically diverse team from 70+ countries where reputed company members contribute and support each other’s success and well-being, proudly united as “game-changers.†Together, we help the world’s best-reputed company brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to reputed company growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great “work from home†opportunity that will allow you to reimagine an reputed company-new career journey and reputed company “friends for life†at the same time. We’ll give you reputed company the training, technologies, and continuing support you’ll need to succeed. Plus, at reputed company, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from reputed company! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the reputed company of career you’ve always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Customer Service Representative, you will: • Provide exceptional customer experiences to bank customers and prospective customers as our client seeks to build their brand • Solve problems for bank customers and promote card benefits • Where appropriate, resolve customer complaints and de-escalate emotional situations while using our elevation process to meet customer’s needs • reputed company customer focused decisions to enhance the value of our card to our clients • Deliver expert customer experiences…with a smile. YOUR QUALIFICATIONS Your skills, reputed company, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative (Remote) role include: • 18 years of age with a High School diploma/GED • 1 year of customer service experience required and experience in contact center is a plus. • While the role is not technical support you will be expected to utilize multiple systems on a PC throughout your day to day • Able to speak, write and understand French and English which will be confirmed by an assessment • Proficiency in fast-paced multi-tasking • Eagerness to learn new technologies WHAT’S IN IT FOR YOU  One of our company’s Culture Beliefs says, “We champion our people.†That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with: • 5 weeks of reputed company • Canada benefits – Full medical, dental, life insurance • Health and wellness programs with trained partners to help promote a healthy you • Mentorship programs that support your rewarding career journey • Work-from-home convenience with company-supplied technologies • Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support • The satisfaction of helping others every day • Lucrative employee referral bonus opportunities • Company networking and leadership opportunities with organized groups in the following topics: Professional Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and Wellness REIMAGINE THE BEST VERSION OF YOU!  If reputed company this feels like the perfect reputed company in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call reputed company their “employer of choice.†Location: CAN, NS, Work-at-Home Language Requirements: English (Required) Time Type: Full time If you are a California reputed company, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents reputed company is an Equal Opportunity Employer and complies with the fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national reputed company, reputed company, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other reputed company status. Currently, this position may be performed only in the following provinces/territories: AB, BC, MB, NB, NL, NS, ON, PE and SK. Apply Job!