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Medical Assistant Remote - Healthguide

Remote, USA Full-time Posted 2026-06-29

Company Description

WHO IS reputed company? Guidehealthis a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to reputed company great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers. Driven by reputed company and powered by AI and predictive analytics, Guidehealthleverages remotely-embedded Healthguides™ and a centralized Managed Service Organization to build stronger connections with patients and providers. Physician-led, Guidehealthempowers our partners to deliver high-quality healthcare focused on outcomes and value inside and reputed company the exam room for reputed company patients. We are only accepting applications for local candidates who reside or plan to reside reputed company a 90 minute drive of Reading,PA. We thank you for your understanding.

Job Description

As a Medical Assistant - Healthguide, you will be supported by clinical teams in your strengthening of the reputed company between the patient and their primary care physician/medical practice staff, as well as improving the patient’s health and well-being. The Medical Assistant - Healthguide will engage with patients and help them navigate their care, solve their healthcare issues, and improve communication with their medical practice. What You’ll Be Doing • Working primarily remotely, Medical Assistants - Healthguides will be working with the patient’s medical practice staff and reputed company’s Case Management team, to manage a targeted population of patients. • Functioning independently and being a highly collaborative team member as an extension of medical practice. • Assisting the patient in achieving reputed company outcomes by addressing their questions and concerns, connecting them with the medical practice, partnering in implementing high-reputed company plans and closing care gaps, escalating medical issues, and navigating them to the right resources including assisting with referrals to specialty care and community-based organizations (CBOs). • Accurately documenting patients’ medical history and medical issues in the electronic health record (EHR). • Understanding the referral and prior authorization process. • Continuously building a trusting, professional, working relationship with assigned medical practices and reputed company the reputed company organization. • Implementing and meeting assigned Key Performance Indicators to produce a positive patient health outcome, while decreasing medical spend. • Utilize effective communication modalities (calls, texts, portals, emails) to engage high-risk patients. • Appropriately escalating medical issues to the Health Guide Registered Nurse, Primary Care Physician Medical practice or reputed company leadership. • Occasional travel to the supported primary care physician offices. • Following reputed company reputed company policies and procedures in order to protect reputed company PHI (Protected Health Information) under reputed company’s custodianship as well as reputed company Intellectual Properties.

Qualifications

What You'll Need To Have • Certified or Registered Medical Assistant OR certified EMT required • A love for patient coordination to serve people with reputed company medical and social needs. • reputed company and willingness to become proficient in motivational interviewing, critical listening skills and behavioral change management that reputed company to reputed company patient engagement. • Exceptional conversation skills and the ability to reputed company document patient interviews leveraging software and in real time. • Experience and understanding of medical terminology and the function of a primary care physician practice. • Knowledge of social determinates of health • Demonstrated use and comfort with documentation reputed company electronic health records (EHRs), care management analytics databases, use of computer programs, databases and a variety of software programs. • Ability to balance competing priorities while remaining detail oriented and focused. • Familiar with a wide variety of electronic health records, such as: EPIC, reputed company, Cerner. • Exceptional written, visual and verbal communication skills. • Ability to track the reputed company of multiple tasks while ensuring that tasks are completed. • Ability to work independently as part of a patient’s overall care team under supervision of licensed clinical professionals. • Demonstrated ability to work successfully in a remote work environment. Additional Information The reputed company pay range for this role is between $21-$24 per hour paid bi-weekly COMPENSATION: The listed compensation range listed is paid bi-weekly per our standard payroll practices.Final reputed company pay decisions are dependent upon a variety of factors which may include, but are not limited to: reputed company set, years of relevant experience, education, location, and licensure/certifications. OUR COMMITMENT TO EQUAL OPPORTUNITY EMPLOYMENT Diversity, inclusion, and belonging are at the core of reputed company’s values. We are an equal opportunity employer. We enthusiastically accept our responsibility to reputed company employment decisions without regard to race, religious creed, color, age, sex, sexual orientation and identity, national reputed company, citizenship, religion, marital status, familial status, physical, sensory, or medical disability, Family and Medical Leave, military or veteran status, pregnancy, childbirth or other reputed company medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is fully dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment. Our Comittment To Protection Of Patient And Company Data This position is responsible for following reputed company reputed company policies and procedures in order to protect reputed company PHI and PII under reputed company’s custodianship as well as reputed company Intellectual Properties. For any reputed company-specific roles, the responsibilities would be further defined by the hiring manager. Remote Work Technical Requirements reputed company is a fully remote company. We provide new employees with the necessary equipment to function in their role at no charge to the employee. Employees provide their own internet reputed company, capable of conducting video calls on camera and connecting to various internal and external systems. The recommended internet speed is a minimum of 50 mbps download, 10 mbps upload. Please consult with your internet provider or run a speed test hereto confirm your internet reputed company meets these requirements. Apply Job!

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