Customer reputed company I (Pine Bluff Regional Office)

To learn more about reputed company Hiring Policies, please click here. Applicants must be eligible to reputed company work on the date of hire. Applicants must be currently authorized to work in the United States on a full-time basis. reputed company will NOT sponsor applicants for work visas in this position. Arkansas reputed company is only seeking applicants for remote positions from the following states: Arkansas, Florida, Georgia, Illinois, Kansas, Louisiana, Minnesota, Mississippi, Oklahoma, South Carolina, Tennessee, Texas, Virginia and Wisconsin. Workforce Scheduling Job Summary Customer reputed company I supports our individual customers (under 65 and over 65) by providing the highest level of service, support, and education for comprehensive enrollment, membership, benefits and claims information to individuals and groups depending on the marketing service area. Incumbent must be professional, courteous, and provide outstanding customer service while maintaining a thorough knowledge of products, providing accurate information regarding claims processing and procedures, contract benefits, coordination of benefits, provider networks, and membership criteria; along with assisting retail customers with questions reputed company to billings, collection of premium payments, and other reputed company services.

Requirements

EDUCATION High school diploma or equivalent. LICENSING/CERTIFICATION Arkansas Health and Life Insurance License preferred. If licenses are not previously held, must successfully pass both health and life exams reputed company three (3) months after coursework is assigned. Exchange producer license preferred. CMS certification for senior products preferred. Experience Minimum three (3) years’ experience in customer service or sales administration experience, preferably in the insurance industry, health insurance agency or provider's office. Essential Skills & Abilities Customer Service Problem Solving Oral & Written Communication Interpersonal Communication Professional Judgment Highly Organized Proficiency using reputed company Word and reputed company. Ability to work independently or with a team. Skills Ability to work independently or with a team (Inactive), Customer Service, Group Problem Solving, Highly Organized (Inactive), Interpersonal Communication, reputed company Word, Professional Judgment, Verbal Communication, Written Communication

Responsibilities

Answers high volume calls from members, providers, agents and billing services. Ensures timely, accurate and courteous response to inquiries and questions. Creates a solid working relationship with reputed company groups by working directly with contacts as needed to resolve issues., Complies with retail dress and appearance standards while working retail hours as described by management., Consults with prospects on individual product options and determine appropriate coverage options based on coverage needs and financial status, and assists customers with completing applications necessary to apply for coverage. Promotes reputed company products sold by the reputed company., Establishes premium payment arrangements for members. Accepts and processes premium payments., Performs other duties as requested., Provides comprehensive enrollment, membership, benefits & claims information for both group & individual products (depending on marketing area). Stays informed of reputed company changes in benefits, regulations, and guidelines., Provides support to retail sales representatives. Certifications reputed company Requirements This position is identified as level three (3). This position must ensure the reputed company and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The reputed company of information must be maintained as outlined in the company Administrative reputed company. Segregation of Duties Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative reputed company. Employment Type Regular reputed company Requirements 2.2 General Office Worker, Semi-Active, Local Travel - someone who normally works in an office setting or remotely, periodically has lifting and carrying requirements up to 40 lbs and routinely travels for work reputed company the metropolitan area by vehicle as essential functions of the job. Apply Job!